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3 Posts

11-17-2019

Austria

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X1 Yoga Battery Problem. Shuts down

2019-11-17, 13:01 PM

Hi,

 

my new Lenovo X1 Yoga 2019 has got a problem with the battery.

Even it's fully charged, it sometimes shuts down immediately. I've taken a video, and it seems that the laptop thinks

that the battery is at 0%. Addidtionally, it now says in Vantage, that the "battery voltage is wrong" and that I should

put in an original lenovo battery. Has anyone got the same problem? 

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11 Posts

11-11-2019

Malaysia

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Re: X1 Yoga Battery Problem. Shuts down

2019-11-18, 2:15 AM

Same goes to me with X1 Carbon 7th Gen. It happened many times.

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1 Posts

11-18-2019

United States of America

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Re: X1 Yoga Battery Problem. Shuts down

2019-11-18, 15:14 PM

I am having a similar issue with X1 Carbon 7th Gen.  Any solutions for this ?

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3 Posts

11-17-2019

Austria

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Re: X1 Yoga Battery Problem. Shuts down

2019-11-18, 22:02 PM

Seems like it is a hardware issue....the support said that they will have to change either the mainboard or the battery.

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7234 Posts

06-27-2008

United States of America

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Re: X1 Yoga Battery Problem. Shuts down

2019-11-18, 22:48 PM

All,

 

Is this after any kind of update?
I'm seeing nothing like this on my 20QG Gen4 X1 Yoga. The only update I've not yet applied is BIOS 1.23/EC 1.10.

 

Regards.


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