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70 Posts

04-25-2018

AT

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-15, 18:07 PM
you are not alone brother :) After two laptops still same issue
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17 Posts

09-14-2018

US

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-15, 18:46 PM

I just purchased the extended warranty and the on site. Gonna have them come in and fix it next week once the purchase shows connected to my serial number on the account. Apperantly I have to call back in Monday.

 

In the meantime, I disabled the touch screen in the device manager and it has stopped it from ghost touching so at least I can do work on it without it closing my programs!

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92 Posts

08-28-2016

US

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-16, 14:45 PM

Just started to develop this problem. 4 months old. It started immeduately after after the Lenovo system update installed the touchscreen firmware update tool 3.09.

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674 Posts

09-03-2012

US

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-17, 17:15 PM

Wanted to mention that I've been seeing this issue over the past couple of weeks as well. I use the Windows SketchPad a lot as a replacement for sketchign on paper. I'll randomly get the Save As prompt while sketching or even when I'm not touching the screen. The Save As icon is also in the upper right hand corner of the screen.

 

I'm interested if anyone has had their laptop serviced and successfully seen the issue disappear.


ThinkPad X1 Yoga 3rd Gen, i7-8650U, Intel 620 UHD Integrated Graphics, 2560x1440 HDR WQHD Display, 16GB LPDDR3 1600 RAM, 1 TB SSD
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2 Posts

09-04-2018

AU

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-17, 20:33 PM

My screen was replaced yesterday after I upgraded my warranty to next day on-site. So far the issue hasn't occured, whereas it was constant before and I could replicate any time. When my laptop was new there was no issue it started after a few weeks or a month, so we'll have to see if it re-develops, but for now replacing the screen has worked.

Cheers

Shane

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55 Posts

07-30-2015

US

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-20, 15:28 PM

Any official statement from Lenovo as to cause and permanent fix?

 

I want to buy a batch of Lenovo Yoga X1 3rd generation devices but afraid to do so until there is more information...

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18 Posts

12-22-2017

FR

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-22, 11:24 AM

Just got my x1 yoga back after a repair. They replaced the cables. At the start the ghost touch issue seemed to have been fixed but a few hours later, I started seeing them again, just not as bad as before.

 

Lenovo please address this issue. I've had two different screens and now a third repair for this issue. My t470 runs flawless but I've had nothing but issues with much more high end X1 yoga. It is quite frustrating.

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70 Posts

04-25-2018

AT

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-22, 21:11 PM
I assume we will see soon global recall for defect X1Y3 units (unless a magical firmware fix appears :) )
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92 Posts

08-28-2016

US

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-22, 21:26 PM
I would assume that Lenovo doesn’t care. Unless this flaw somehow makes it to the press, they won’t do anything......and the press doesn’t care if it’s not Apple they can bash.
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674 Posts

09-03-2012

US

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Re: X1 Yoga Gen 3 Ghost touch

2018-09-22, 21:58 PM

This doesn't give me hope if people are still seeing issues even after having them repaired. The ghost touching makes the computer completely unusable at times. I would hope Lenovo would step up to the plate and get this sorted out. Otherwise, this is the kind of thing that would cause me to walk away from Lenovo products for good.


ThinkPad X1 Yoga 3rd Gen, i7-8650U, Intel 620 UHD Integrated Graphics, 2560x1440 HDR WQHD Display, 16GB LPDDR3 1600 RAM, 1 TB SSD
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