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Pepsinio
Punch Card
Posts: 69
Registered: ‎04-24-2018
Location: AT
Views: 924
Message 31 of 275

Re: X1 Yoga Gen 3 Ghost touch

you are not alone brother Smiley Happy After two laptops still same issue
psierak
Blue Screen Again
Posts: 17
Registered: ‎09-13-2018
Location: US
Views: 913
Message 32 of 275

Re: X1 Yoga Gen 3 Ghost touch

I just purchased the extended warranty and the on site. Gonna have them come in and fix it next week once the purchase shows connected to my serial number on the account. Apperantly I have to call back in Monday.

 

In the meantime, I disabled the touch screen in the device manager and it has stopped it from ghost touching so at least I can do work on it without it closing my programs!

drjochen
Punch Card
Posts: 62
Registered: ‎08-27-2016
Location: US
Views: 867
Message 33 of 275

Re: X1 Yoga Gen 3 Ghost touch

Just started to develop this problem. 4 months old. It started immeduately after after the Lenovo system update installed the touchscreen firmware update tool 3.09.

chadwick17
Token Ring
Posts: 673
Registered: ‎09-03-2012
Location: US
Views: 825
Message 34 of 275

Re: X1 Yoga Gen 3 Ghost touch

Wanted to mention that I've been seeing this issue over the past couple of weeks as well. I use the Windows SketchPad a lot as a replacement for sketchign on paper. I'll randomly get the Save As prompt while sketching or even when I'm not touching the screen. The Save As icon is also in the upper right hand corner of the screen.

 

I'm interested if anyone has had their laptop serviced and successfully seen the issue disappear.


ThinkPad X1 Yoga 3rd Gen, i7-8650U, Intel 620 UHD Integrated Graphics, 2560x1440 HDR WQHD Display, 16GB LPDDR3 1600 RAM, 1 TB SSD
ShaneAU
What's DOS?
Posts: 2
Registered: ‎09-04-2018
Location: AU
Views: 790
Message 35 of 275

Re: X1 Yoga Gen 3 Ghost touch

My screen was replaced yesterday after I upgraded my warranty to next day on-site. So far the issue hasn't occured, whereas it was constant before and I could replicate any time. When my laptop was new there was no issue it started after a few weeks or a month, so we'll have to see if it re-develops, but for now replacing the screen has worked.

Cheers

Shane

hytekj
Punch Card
Posts: 55
Registered: ‎07-30-2015
Location: US
Views: 722
Message 36 of 275

Re: X1 Yoga Gen 3 Ghost touch

Any official statement from Lenovo as to cause and permanent fix?

 

I want to buy a batch of Lenovo Yoga X1 3rd generation devices but afraid to do so until there is more information...

BA712
Punch Card
Posts: 18
Registered: ‎12-22-2017
Location: FR
Views: 679
Message 37 of 275

Re: X1 Yoga Gen 3 Ghost touch

Just got my x1 yoga back after a repair. They replaced the cables. At the start the ghost touch issue seemed to have been fixed but a few hours later, I started seeing them again, just not as bad as before.

 

Lenovo please address this issue. I've had two different screens and now a third repair for this issue. My t470 runs flawless but I've had nothing but issues with much more high end X1 yoga. It is quite frustrating.

Pepsinio
Punch Card
Posts: 69
Registered: ‎04-24-2018
Location: AT
Views: 653
Message 38 of 275

Re: X1 Yoga Gen 3 Ghost touch

I assume we will see soon global recall for defect X1Y3 units (unless a magical firmware fix appears Smiley Happy )
drjochen
Punch Card
Posts: 62
Registered: ‎08-27-2016
Location: US
Views: 647
Message 39 of 275

Re: X1 Yoga Gen 3 Ghost touch

I would assume that Lenovo doesn’t care. Unless this flaw somehow makes it to the press, they won’t do anything......and the press doesn’t care if it’s not Apple they can bash.
chadwick17
Token Ring
Posts: 673
Registered: ‎09-03-2012
Location: US
Views: 637
Message 40 of 275

Re: X1 Yoga Gen 3 Ghost touch

This doesn't give me hope if people are still seeing issues even after having them repaired. The ghost touching makes the computer completely unusable at times. I would hope Lenovo would step up to the plate and get this sorted out. Otherwise, this is the kind of thing that would cause me to walk away from Lenovo products for good.


ThinkPad X1 Yoga 3rd Gen, i7-8650U, Intel 620 UHD Integrated Graphics, 2560x1440 HDR WQHD Display, 16GB LPDDR3 1600 RAM, 1 TB SSD

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