09-27-2018 12:44 AM
Did replacing parts fix the problem permanently for anyone here? I'm about to just return the laptop. I had the screen replaced, then the system board. Both did nothing to fix the problem. Then they replaced the whole machine. After two weeks now I see the same problem again. If there is no permanent solution returning the laptop is the only option for me.
09-27-2018 04:27 AM
I didnt have anything replaced as claimed by support. They just re-imaged my drive. It did work and now I rarely get ghost touches. I really do believe this is a software issue. LENOVO, CREATE A DIAGNOTIC/RECALIBRATION SOFTWARE! Maybe during the firmware/software updates, each person is using their panel differently or moving it while the update is being applied, causing the touch functionality to be "off-key". I remember updating my laptop on a bed.... so theres that LOL
09-27-2018 06:59 AM
I would also love to know if anyone has actually had a permanent fix for this. I have about 10 days left before I can no longer return the machine. I love this laptop, but fear that a return may be inevitable. Bummer...
09-27-2018 07:11 AM
09-27-2018 07:31 AM
I have an older Dell Precision, but wanted something smaller and lighter for easier travelling. I also wanted a 2-in-1 because that will make some things I do much easier, as well as enable new use cases for me. I use it for a mix of work and home stuff, so yes, money is on the line here. When the only solution to fix the touchscreen is to disable the touchscreen, it is a bit ridiculous. For those who do not need touch, there's no loss, but for the rest of us it is a bit of a deal breaker. I can't have my machine randomly closing windows, changing tools in apps, etc. just because I jostled it a tiny bit.