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04-03-2020

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X1 Yoga Gen 4 Battery Not Detected issue

2020-04-03, 2:03 AM

I have had this issue several times over the past month and is pretty irritating. I know how to resolve the issue, by holding the power button down for at least 30 seconds so the laptop can properly charge and detect charge of the battery. The problem is, it keeps happening every time I remove power and work off the battery. If I'm on power for several days, it works fine. Within minutes of me removing power and work elsewhere, the error message pops up "Battery Not Detected." Is there a magic setting in the BIOS that I need to prevent this from happening all the time I work off the battery? Or is this a hardware issue that isn't getting detected through Vantage?

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1 Posts

07-14-2020

US

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Re:X1 Yoga Gen 4 Battery Not Detected issue

2020-07-14, 20:53 PM

Unfortunately the fix seems to be to replace the motherboard and the battery.  My laptop was still under warranty and that is what the service tech did.

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1 Posts

07-31-2020

GB

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Re:X1 Yoga Gen 4 Battery Not Detected issue

2020-07-31, 17:26 PM

I have also got the same issue multiple times even after bios update as well,

 

 

I have raised a case with Lenovo which is in progress

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7 Posts

08-07-2020

AF

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Re:X1 Yoga Gen 4 Battery Not Detected issue

2020-08-07, 20:14 PM

I have the same problem. I updated the BIOS and all drivers but nothing happen!

I don't know what to do. I'm from Egypt and these phone numbers doesn't work (0800-0000-850 & 0800-0000-744).

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