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Acco
Fanfold Paper
Posts: 7
Registered: ‎11-05-2016
Location: CA
Views: 2,371
Message 1 of 19

X1 Yoga OLED - pixelated blacks?

I'm having issues where in gradients, the blacks are becoming horribly blocky and pixelated. I know there was another user on this forum that had that issue, and I was wondering if any lenovo specialist could confirm that this is a known issue, and is warranty-able.

 

Pictures of my OLED's black pixelation problem: 

http://imgur.com/a/1PvWt

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 2,237
Message 2 of 19

Re: X1 Yoga OLED - pixelated blacks?

Acco,

 

Would you be able to provide additional information to assist with reproducing the issue with pixelated blacks?

 

The current versions for these drivers:

  • Device manager - Display adapters - Intel® HD Graphics 520 - Driver tab - Driver Version
  • Device manager - System devices - Intel® OLED Panel Driver - Driver tab - Driver Version

 

Once you have done this, please upgrade these drivers and review the picture quality to see if this has been resolved:

 

Thank you,

Acco
Fanfold Paper
Posts: 7
Registered: ‎11-05-2016
Location: CA
Views: 2,234
Message 3 of 19

Re: X1 Yoga OLED - pixelated blacks?

I can confirm newest drivers - no updating was needed. As this laptop has only been in my possession since Thursday. I'm debating on just returning it, and not bothering with this model, as I already talked to support, and asked for a replacement... which is estimated to arrive next year, in mid January. :/

Puppy
Bit Torrent
Posts: 1,822
Registered: ‎11-28-2007
Location: CZ
Views: 2,201
Message 4 of 19

Re: X1 Yoga OLED - pixelated blacks?

Just an idea, what color depth do you have in graphics options ?

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Acco
Fanfold Paper
Posts: 7
Registered: ‎11-05-2016
Location: CA
Views: 2,170
Message 5 of 19

Re: X1 Yoga OLED - pixelated blacks?

I don't have the machine anymore. I could not say.

Likely 32b color, srgb colorspace in windows color management, lenovo config for panel is srgb
Rupa1
Paper Tape
Posts: 4
Registered: ‎12-22-2016
Location: US
Views: 1,976
Message 6 of 19

Re: X1 Yoga OLED - pixelated blacks?

I just installed the latest drivers from Lenovo's support site as suggested.  I still see terrible pixelated blacks while watching videos with kodi, vlc, or windows 10 built in "Movies and TV" app.

 

All exhibit the same behavior of pixelated blacks and what appears to be a color shift to "Native" rather than the color space that is set in the settings panel.

 

I love the OLED screen for normal use, but to be honest, I really went for the OLED with the hopes of having a really nice screen for portable TV and Movies.  

Rupa1
Paper Tape
Posts: 4
Registered: ‎12-22-2016
Location: US
Views: 1,875
Message 7 of 19

Re: X1 Yoga OLED - pixelated blacks?

Lenovo is going to swap out my display -- let's see if that fixes the issue...

oledwatch
Paper Tape
Posts: 5
Registered: ‎01-03-2017
Location: US
Views: 1,878
Message 8 of 19

my new X1 Yoga OLED has pixelated black screen

Hi

Moved from Mac to Windows after I saw the new Lenovo OLED X1 Yoga. I was so excited with this laptop. Everything about it is good until when i started watching movies or youtube videos on it. I see black pixelated during movie play or youtube videos. There was a thread about it https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-OLED-pixelated-blacks/m-p/3473753 and i updated both the drivers as mentioned in the thread but to vain i still have the problem. 

 

Its just been a month i had this. Will greatly appreciate if anyone can help.

 

Thanks

 

Moderator note: post merged with existing thread.

 

oledwatch
Paper Tape
Posts: 5
Registered: ‎01-03-2017
Location: US
Views: 1,830
Message 9 of 19

Re: my new X1 Yoga OLED has pixelated black screen

an update. contacted support via chat. oh my f..god. she is asking me to connect external monitor and view my movies. what the..

 

i did not pay premium to get OLED laptop and get suggested by support to watch on external monitor. who even connects to external monitor when you have a laptop.

 

anyone.. need help here. i am so disappointed

Rupa1
Paper Tape
Posts: 4
Registered: ‎12-22-2016
Location: US
Views: 1,819
Message 10 of 19

Re: my new X1 Yoga OLED has pixelated black screen

Call back. The person I spoke with had already dealt with another case just like this in the previous few hours. She knew exactly what was up and had no problem with scheduling display for replacement. Now to see if that fixes it. 

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