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5 Posts

10-05-2016

CY

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X1 Yoga Oled - Onelink+ DP external displays not working

2016-10-08, 7:43 AM

 Hello,

 

I have an X1 Yoga OLED (20FQ) connected on OneLink+ and after 10 days of normal use I lost connection to both DP displays. I was running a 3 display configuation with two 1920x1080 on DP and 2560x1440 on BuiltIn Display. I have done all the updates, and I still don't get anything. The only thing I am not sure I have updated properly is the firmware of onelink+. I downloaded the firmware from here https://support.lenovo.com/cy/en/documents/acc100252 and when I execute it doesn't do much. I tried on cmd as an administrator, still nothing. Do I need some .net libraries or something? 

 

HDMI (from Laptop ) to DVI works.

MiniDP (from Laptop) to HDMI from there HDMI to DVI works. 

DP (Onelink+) does not work

VGA (Onelink+) does not work

 

Any help would be appreciated.

 

Thanks,

csco

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5 Posts

10-05-2016

CY

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Re: X1 Yoga Oled - Onelink+ DP external displays not working

2016-10-12, 11:54 AM
seems like no one else has experienced this problem in these forums, must be a faulty docking station, I will be sending it back then (with the laptop as requested :S ) to see how it goes
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44 Posts

11-17-2016

CH

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Re: X1 Yoga Oled - Onelink+ DP external displays not working

2016-11-17, 14:52 PM

same here. after ~1mt working just fine the onelink+ only sees DP1, whereas the DP2 port stopped working, no matter what cable type (DP->HDMI, DP->DVI, DB->D-SUB). did you get your system fixed?

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5 Posts

10-05-2016

CY

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Re: X1 Yoga Oled - Onelink+ DP external displays not working

2016-11-18, 9:10 AM

After trying EVERYTHING, I returned it this morning actually. I have been delaying it because they wanted me to return both my laptop and the docking station. I got a call a while ago, docking station will be replaced as it was diagnosed as faulty (I assume) and laptop needs to be factory reset by lenovo ( I did a Windows Reset, trying to clear sensitive company data from the laptop,which messed up everything - removed drivers etc, lesson learned, never again )

0 person found this solution to be helpful.

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44 Posts

11-17-2016

CH

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Re: X1 Yoga Oled - Onelink+ DP external displays not working

2016-11-18, 12:13 PM

ouch... 

 

I just tested a replacement unit: plugged the same cables and notebook in... and everything worked again. looks like the hardware/build-quality of those onelink+ docks is not up to normal thinkpad standard :(

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5 Posts

10-05-2016

CY

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Re: X1 Yoga Oled - Onelink+ DP external displays not working

2016-11-18, 14:03 PM

It is a shame that no one from Lenovo bothered to reply to this post. 

It is a shame that the actual product is sub standard and has not been recalled or identified through the myriads of bloatware that go back and forth with data from my laptop to the mother company, hence probably letting them know that I was a customer with an expensive yet problematic docking station

I am now back to my old trusty x230 running Gentoo Linux, with Displayport on docking station being utilised to its full potential 

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1 Posts

05-01-2017

DE

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  • Message 7 of 8

Re: X1 Yoga Oled - Onelink+ DP external displays not working

2017-05-01, 15:59 PM

Hello together,

I have got the same problem. After a long time of stationary work with permanent and full functioning OnleLink plus docking station at my X1 Yoga OLED I disconnected the X1 to use it as a notebook. After reconnecting to the OneLink plus the 4K monitor is not recognised anymore.

 

I tried to install the recommended firmware update for the OneLink plus (V 2.33.0 from Dec 2016) but it doesn't work at all. Error message in update.log was:

Version: 0.00.000
Update result: 255
Error description: Can't connect to Synaptics VMMxxxx DP hub IC

 

Does anybody from Lenove can help solving this problem?

 

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4 Posts

12-28-2016

CA

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  • Message 8 of 8

Re: X1 Yoga Oled - Onelink+ DP external displays not working

2017-06-15, 1:18 AM

Mine hangs the computer if I plug in the LinkOne+ before the computer boots.  

This is very agravating as i can go for a coffee and if Windows 10 decides it wants to update my computer, I get back and the computer is hung and all my unsaved work is gone.  

Not happy with the Dock or Microsoft - I just dont feel like I'm in control.  Also I have not got a reponse from Lenovo on how to correct this issue.  

 

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