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04-10-2016

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X1 Yoga - Power Button - Poor Responsivity

2016-04-10, 23:52 PM

Hi, I have had my X1 Yoga for about a month.  From the moment I opened the package, the power button has been unresponsive.  I actually thought the laptop was DOA when I first got it but I kept holding to the power button with increasing pressure for almost a minute before the laptop would fire up the first time. EDIT: To clarify, the button does in fact click, but the laptop shows no recognition of the click.


Now I rarely ever power down, but when I have, it has been the same story.


Recently, the whole power menu has vanished in my Windows 10 interface, so I have no software buttons to power down or reboot the laptop.  I just go to standby or hibernate when I close the lid (on battery and plugged in, respectively).

 

This is not a huge deal to me, but without the software menu and with an unresponsive hardware Power Button, I can't properly reboot or shutdown my computer.  I know I can hit the reset button at the bottom of the laptop, but the whole point is that I would like to occasionally reboot or just shutdown the laptop properly.

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2049 Posts

05-01-2010

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Re: X1 Yoga - Power Button - Poor Responsivity

2016-04-11, 0:59 AM

Hi AGENTASIAN,

Welcome to the forums. I am sorry that you are having this problem with your X1 Yoga.

Considering that the X1 is fairly new, have you contacted Lenovo ThinkPad Warranty Tech Support?

https://support.lenovo.com/us/en/contactus

 

 






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-Present
I am not employed by Microsoft or Lenovo.


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