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8 Posts

03-23-2017

Germany

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Re: X1 Yoga Touch Screen No Longer Working

2017-03-23, 11:24 AM

my problem is solved by following this post: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Lenovo-Thinkpad-X1-Yoga-Touchscreen-not-working/m-p/3615934#M75571

 

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3 Posts

03-23-2017

Canada

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  • Message 192 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-23, 15:55 PM

I had this problem this morning.  It works properly now after I used Lenovo Companion to search system updates and did all the updates including optionals.  Hope this may help!

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3 Posts

03-23-2017

Sweden

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Re: X1 Yoga Touch Screen No Longer Working

2017-03-23, 20:13 PM
Thanks it solved my problem :-)
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3 Posts

03-24-2017

Australia

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  • Message 194 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-24, 10:45 AM

I installed firmware but dont know what to do with it..... if i try to run or open it, nothing happens..... touch screen still not working.

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2 Posts

03-24-2017

United States of America

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  • Message 195 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-24, 14:55 PM

Thanks!  this worked!  Simple, easy, clear. FYI, I had two drivers on my machine, one from July 2016, one from Jan 2017.  Jan 2017 would not load but July 2016 did load and restored the touch screen.  Phew, thanks!

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2 Posts

03-24-2017

United States of America

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  • Message 196 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-24, 15:03 PM

This TOTALLY worked MainstayIT!  Thanks. I had to use a newer driver, but one from July 2016 restored functionality.  

I had this issue as well. I was able to resolve it by:

1. Going into Device Manager

2. Find the "Wacom Device".  It'll either be located in with the "Humam Interface Devices" or if Windows knows it's not functioning properly it might be listed under "Unknown Devices" or "Other Devices" (if it is listed under Unknown devices category the device will be listed as unknown device and not Wacom Device) 

3. Right click on it and choose "Update Driver"

4. Click on "Browse my computer for driver software"

5. Click on "Let me pick from a list of device drivers on my computer"

6. If the box for "Show compatible hardware" is not checked, check it and you should have a small selection of Wacom Device drivers (sometimes USB drivers will sneak into the list).

7. Choose the "Wacom Device Version: 7.3.2.12 [12/14/2015]"

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3 Posts

03-24-2017

Australia

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  • Message 197 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-25, 2:23 AM
ME TOO!!!! I don't have time for this, which is why I bought a $AUD 3700 laptop. annoyed. wish id bought a dell + a Wacom. Please change my mind and renew my faith in Lenova X1 Yoga
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7 Posts

10-11-2011

Hampden, MA

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  • Message 198 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-25, 2:33 AM

This worked for me also. Thanks. 

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1 Posts

03-27-2017

United States of America

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  • Message 199 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-27, 2:25 AM

I had this issue as well. I was able to resolve it by:

1. Going into Device Manager

2. Find the "Wacom Device".  It'll either be located in with the "Humam Interface Devices" or if Windows knows it's not functioning properly it might be listed under "Unknown Devices" or "Other Devices" (if it is listed under Unknown devices category the device will be listed as unknown device and not Wacom Device) 

3. Right click on it and choose "Update Driver"

4. Click on "Browse my computer for driver software"

5. Click on "Let me pick from a list of device drivers on my computer"

6. If the box for "Show compatible hardware" is not checked, check it and you should have a small selection of Wacom Device drivers (sometimes USB drivers will sneak into the list).

7. Choose the "Wacom Device Version: 7.3.2.12 [12/14/2015]"

8. Click next and finish the installation.

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1 Posts

03-27-2017

Poland

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  • Message 200 of 229

Re: X1 Yoga Touch Screen No Longer Working

2017-03-27, 19:53 PM

Thank you! You are the best! 

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