02-13-2016 12:30 PM
My recently purchased X1 Yoga touch screen has stopped working. Things I've tried to so far:
For clarifications the pen is working just fine.
I was able to get the touchscreen back for awhile by uninstalling the Wacom device in Device Manager and rebooting. That fix doesn't work anymore. I'm really frustrated by this - not even restoring windows to factory default fixes the problem. I've looked online for many hours on this issue and pretty much tried everything suggested. Any help would be appreciated! Thanks!
02-29-2016 08:01 AM
In response to customer reports that the touchscreen stops accepting input on X1 Yoga ThinkPads, Lenovo will release firmware this week that resolves the issue.
I will post again when the firmware becomes available.
02-29-2016 11:32 AM
So I got a tentative solution. The touchscreen stops working only after I bend the screen back and forth and I think sometimes I might be pressing certain spots on the screen too firmly. But closing the screen and reopening it seems to be resetting something and the touchscreen would work afterwards. Hope this helps!
03-01-2016 02:21 AM
03-03-2016 10:24 AM - edited 03-08-2016 07:59 AM
Lenovo has released the Touch Firmware Update Tool, version 1.0, to resolve customer reports of unexpected touchscreen behavior such as freezing, stops working, moving the cursor, or stuck touch points.
It can be downloaded here: http://support.lenovo.com/us/en/downloads/DS112340
If the Touch Firmware update does not resolve your issue, please provide a description of the unexpected behavior to assist Think Engineering with identifying any unresolved issues.
03-12-2016 10:44 PM
Any chance Lenovo can package the "Touch firmware upgrade" as a bootable USB stick? Many of us do not have Windows (and if you ever go to any Silicon Valley conference, you'll see how many we are: Lenovo ignoring the Linux community is real bad business sense).
03-20-2016 02:32 PM
I installed this firmware update to my X1 Yoga and neither the touchscreen nor the pen work after the update. The update took a while to install, then afterwards my touchscreen/pen stopped working. Now neither the touchscreen/pen appear in Device Manager (!), and I'm sure this update bricked the firmware of my touch/pen digitizer. Have to get the computer serviced (!) because of this update, this is now a hardware issue.
Has anyone else successfully installed this update without it bricking their machine?
03-20-2016 04:14 PM