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CompMan86
What's DOS?
Posts: 1
Registered: ‎09-22-2016
Location: US
Views: 906
Message 1 of 2

X1 Yoga Touch Screen not working

My X1 Yoga's touch screen is not being detected by Windows. I tried running the Wacom firmware update tools suggested by other threads but they don't work -- the log file just says "No device". Neither finger touch nor pen work at all.

 

I updated the bios and system interface foundation, didn't help. See attached picture for device manager. Any suggestions?

 

Thanks!

bez152
Ctrl-Alt-Del
Posts: 7
Registered: ‎10-14-2016
Location: US
Views: 749
Message 2 of 2

Re: X1 Yoga Touch Screen not working

After imaging a dozen x1 yogas with windows 10 corporate image, 3 ended up with touchscreen not working. after restarting them, 1 fixed itself while 2 others still didnt work after trying to calibrate, uninstald HID drivers, i even tried the exe. file from lenovo website, and it said the drivers was not found. I even tried reimaging again. The last resort that fixed them was resetting bios setting to default and save/ exit. Started working immediately and saved me the trouble of sending back to lenovo for replacement.

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