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Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 5,807
Message 1 of 18

X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

In response to customer reports of intermittent touchscreen function failure on X1 Yoga (Type 20FQ and 20FR) after resuming from sleep or when the lid is opened or closed, Lenovo has made a solution via touchscreen firmware available via download from the Lenovo Forums.

 

The touchscreen firmware and readme file can be downloaded here:

https://download.lenovo.com/lenovo/content/sm/503E_5042_5093_5095.exe

https://download.lenovo.com/lenovo/content/sm/X1_Yoga_Touchscreen_Firmware_Readme.docx

 

Please provide feedback in this discussion to assist Lenovo with gauging the success of this beta touchscreen firmware in resolving these customer reports.

 

Thank you,

 

Edit 8/11/16: This firmware, v4.19, was officially released by Lenovo on 6/19, which can be found here:

http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-...

tfandango
Punch Card
Posts: 37
Registered: ‎03-24-2016
Location: US
Views: 5,718
Message 2 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

Thanks for the update Amy.  I just installed and am sad to report that it still does not work at all.  The pen continues to work just fine, not sure if that's the same underlying system or not.  But touch never works.  For me it is not a sometimes-working kind of thing, it's always not working.  I am beginning to wonder if there is some hardware issue with this...

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 5,643
Message 3 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

Tfandango,

 

I am sorry to hear this firmware did not restore touchscreen function.

 

Since your touchscreen function never works, would you mind checking the setting for your touchscreen?

 

1. Open “Device Manager”.
2. Navigate to option “Human Interface Devices”, then expand to find “HID-compliant touch screen”.
3. Right-click “HID-compliant touch screen” and click "Disable”.

4. Test to see if function is restored.

 

 

RavenYoga_TouchDisable_ByDeviceManager.png

 

Thank you, 

tfandango
Punch Card
Posts: 37
Registered: ‎03-24-2016
Location: US
Views: 5,618
Message 4 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

Hi Amy,

 

I "Disabled" HID-compliant touch screen and it still does not work.  It does not work whether this is enabled or disabled.

x1yoga
What's DOS?
Posts: 1
Registered: ‎06-14-2016
Location: US
Views: 5,434
Message 5 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

The firmware update for the x1 yoga does not support an unattended install.   We need it to support an unattended install for imaging.   Thx   (executable: n1fgf01w.exe (lenovo signed  V1.0.0.0 product version - 4.0.100.1124 file version 1.04MB)

JAxe
Paper Tape
Posts: 7
Registered: ‎06-16-2016
Location: US
Views: 5,346
Message 6 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

Thank you for the firmware update.  I have had the X1 Yoga for a little less than a month and have been having intermittent touch screen failure (although the stylus still worked), which I could only resolve temporarily by using the Firmware Update Tool obtained at the Lenovo support site.  I hope this new firmware update resolves the problem.  I installed it today.  I will use for awhile and provide feedback.

tmhoole
What's DOS?
Posts: 1
Registered: ‎05-04-2016
Location: US
Views: 5,282
Message 7 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

I installed this update last night.  So far so good.  Presuming the result endures, hearty thanks for resolving this!  

JAxe
Paper Tape
Posts: 7
Registered: ‎06-16-2016
Location: US
Views: 5,140
Message 8 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

So far no touchscreen function failure since downloading the new firmware 8 days ago. No sign of any bugs with the firmware.
jrainey
Token Ring
Posts: 109
Registered: ‎07-26-2010
Location: united states
Views: 4,958
Message 9 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

I installed the update and lost my touch all together and my Pen no longer works (it did before I applied the firmware).

 

I need a fix, please.

SpaceGhost
What's DOS?
Posts: 1
Registered: ‎07-25-2016
Location: US
Views: 4,739
Message 10 of 18

Re: X1 Yoga (Type 20FQ and 20FR) Touchscreen Firmware

Haven't had the chance to try it out as I am still yet looking to purchase the X1 Yoga, but I want to thank you for trying to fix this. I was worried about my stylus and touch screen possibly not being able to work. 

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