05-20-2016 05:57 PM
I order this laptop with Win7 Pro pre-installed, and after few weeks tried out, I deceided upgrade to Win10.
few problem I've encountered so far, but most of the issues are due to driver, but the finger scanner isn't always working when I resume my use, only work while the full reboot.
now I'm looking for two ways to solve thise issue.
one, is there any driver update can fix the problem ?
two, can I download the Win10 Pro recovery disc from Lenovo website ? I would like start from scratch .....
05-20-2016 08:20 PM
I do not thing that Lenovo would have Windows 10 reinstallation media for you model unless it shipped with Windows 10, but you can check here to find out. https://support.lenovo.com/us/en/documents/ht035659
The latest Synaptics driver for your Lenovo is 5.0.88.04 dated 1/17/2016
Note: This seems to be a problem affecting other laptop vendors as well, but you might try a couple of things to see if its helps
Disable power management for Validity Sensors
Reboot and test to see if the fingerprint scanner now works on restart, but if not, re-check the box above and then try the following,
Configure "Credential Manager" service to Start Automatically
Start and Stop the Credential Manager service after restart
If stopping and restarting the service after you boot up solves the issue, then it would be possible to create a script/batch file that could be scheduled to do that automatically on restart or logon etc. using Windows Task Scheduler, so let me know know howthe testing goes.
05-20-2016 08:40 PM - edited 05-20-2016 08:43 PM
thanks for the reply, I've only seen "Synaptics WBDI" under Bio ....
and the funny thing is ..... I think it was fine before I update the driver .... yet, there was other issue before the update .....