11-08-2012 09:12 AM - edited 11-08-2012 09:21 AM
Hi i have a Problem with my X1 battery it has only got 23 WH left from the original 39 WH capacity. And that after only short over 1 Year of using and Only 26 loading cycles ?? that could never be normal usage ?
the problem ist my x1 is in warranty til 6-2014 but the battery was in warrantiy til 9-2012 so thats a real problem as i can't simply just change my battery , any suggestions ?
please help that was not what i expected from Lenovo Quality ?
sorry for my bad english but i normaly speak german
11-09-2012 03:40 AM
i normaly plug in the ac adapter when my x1 gives mit the battery warning at about 15%
but even though it could not be normal to loose half of the battery capacity after only 26 load cycles
my old t400 got still over 85% capacity after over 200 load cycles
i made a recalibration of the battery an now status is good an capacity is nearly 100% again - but it leaves a bad taste as the battery is not changeable an has only 1 Year warranty whereas my x1 has 3 years - so even if i got 2 years left if the battery is dead i have a dead X1 even tough i am still in waranty ?
11-09-2012 04:58 AM
11-09-2012 11:19 AM
I don't own an X1 but if I recall the battery in the X1 is an fru not a customer replaceable unit (cru). If this is the case wouldn't the extended warrantee cover the battery? Or does Lenovo have a special warrantee exception for fru'd batteries?