cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
meg850
Paper Tape
Posts: 4
Registered: ‎11-03-2014
Location: GB
Views: 3,252
Message 1 of 8

X1 carbon 20A8 wifi adaptor problem

I am having an issue with my brand new thinkpad new x1 carbon. I am running win 8.1 64bit version. The problem is that whenever i restart/shutdown my pc, it does not have wireless connection any more. In the device manager, it shows a yellow ! saying:This device cannot start (code 10) {operational failed} But when i disable and re-enable the device(reinstall the driver also works), the wireless connection become avaiable again. Seems that it has some problem at every reboot. My driver version is 17.1.0 please help!

Guru
Posts: 760
Registered: ‎04-13-2012
Location: IS
Views: 3,242
Message 2 of 8

Re: X1 carbon 20A8 wifi adaptor problem

Hello.

 

Your machine has the Dual Band AC7260 adapter, right?

 

I experienced the exact same thing on my W540 and what I did was I uninstalled the Intel ProSet application through Programs and Features, and once the uninstall process finished, the adapter automatically picked up the older 16.5.3.6 version of the driver, which runs absolutely problem-free.

I tried manually installing the newest 17.12.0 drivers for Win8.1 from Lenovo, but that resulted in the same problem when resuming from sleep.

 

Hope this helps.

 

Cheers!

ThinkPad P1 - i7-8750H/32GB // ThinkPad P70 - Xeon E3-1505M/64GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
meg850
Paper Tape
Posts: 4
Registered: ‎11-03-2014
Location: GB
Views: 3,226
Message 3 of 8

Re: X1 carbon 20A8 wifi adaptor problem

Thanks, AtliJarl

it didn't work on my one. after I uninstall the software, it automatically pick up the latest 17.0.3 version of driver.
but thanks to make me not feel alone.
p..s. by any chance that you have the old version driver?
Guru
Posts: 760
Registered: ‎04-13-2012
Location: IS
Views: 3,216
Message 4 of 8

Re: X1 carbon 20A8 wifi adaptor problem

Yes. I did a bit of testing on these older drivers, and these here work perfectly, both as driver-only and if you want the ProSet suite, it works as well.

 

Here is the driver only package DRIVERS ONLY: Wireless_16.7.0_De164.exe

 

Here is the full ProSet suite and driver Intel PROSet/Wireless WiFi Software (includes Drivers): Wireless_16.7.0_e164.exe

 

These upgraded my WLAN driver to 16.6.0.8, which works fine for me, but if you want to experiment with newer drivers, then you can find all of them here:

 

Intel® PROSet/Wireless Software

 

Cheers!

ThinkPad P1 - i7-8750H/32GB // ThinkPad P70 - Xeon E3-1505M/64GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
meg850
Paper Tape
Posts: 4
Registered: ‎11-03-2014
Location: GB
Views: 3,205
Message 5 of 8

Re: X1 carbon 20A8 wifi adaptor problem

tried but not work on my laptop.
..............Thank you very much!
Guru
Posts: 760
Registered: ‎04-13-2012
Location: IS
Views: 3,200
Message 6 of 8

Re: X1 carbon 20A8 wifi adaptor problem

How is it not working? Not resuming from sleep still?

 

Can you do a quick check for good measure?

 

Open up Control Panel - Device Manager and Expand the Network Adapter category: Report back with which adapter you have on your machine.

 

1. Device Manager - Network Adapters

 

Right click your WLAN adapter and select properties - select the Driver tab and report back which version of the driver you have installed:

 

2. Network Adapter properties - Driver Tab.

 

Lastly, open up the Power Management Tab and clear the checkmark from "Allow the computer to turn off this device to save power." This has sometimes fixed the frequent disconnect / failure to resume connection after sleep in Windows 8 / 8.1, and thus I turn this off by default on my Win8/8.1 machines.

 

3. Network Adapter properties - Power Management Tab

ThinkPad P1 - i7-8750H/32GB // ThinkPad P70 - Xeon E3-1505M/64GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
meg850
Paper Tape
Posts: 4
Registered: ‎11-03-2014
Location: GB
Views: 3,190
Message 7 of 8

Re: X1 carbon 20A8 wifi adaptor problem

tried power management. IT IS WORKING NOW. what a surprise. YOU are the BEST!
Community SuperMod
Community SuperMod
Posts: 4,715
Registered: ‎04-25-2008
Location: US
Views: 1,923
Message 8 of 8
Moved:

Re: X1 carbon 20A8 wifi adaptor problem

Check out current deals!


Shop current deals

Top Kudoed Authors