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elfstone
Fanfold Paper
Posts: 13
Registered: ‎08-06-2013
Location: Medford, OR
Views: 192
Message 1 of 1

X1 carbon Touch fingerprint sign-in no longer working

I think this has happened after some Windows Update - the fingerprint scanner no longer works. It doesn't blink green, the sign-in option is stuck in "Please wait...", and I can't really figure out where the settings for it are because of the really dumb collection of "apps" Lenovo has instead of a robust single application.

 

In Device manager the fingerprint thing is listed as "Biometric devices > TouchChip fingerprint coprocessor" and states it "works properly".

 

In User Accounts the Fingerprint option is no longer available.

 

What is going on and how do I fix this?

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