01-20-2020 05:11 AM
want to see something strange? please explain this. I'm super mad right now.
so any hard movement around the laptop and it will somehow close a window. it will do an ALT-F4 like. and it will do it a few times. so I'll be watching movie, get up and just walk away and the movie will close, explorer window will close, and laptop will ask to shut down (because if you do an ALT-F4 on the desktop it will try to shut down).
someone save me from this insanity.
01-20-2020 06:11 AM
Hi kenw222! Does the issue also happen just by tapping on the screen or at the back of the LCD? If yes, there is a big possibility of mechanical failure and we suggest you reach out to our support at 877-453-6686. They are open 24/7 to assist you.