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8 Posts

12-29-2016

US

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X1 - crazy external vibration causes laptop to do something???

2020-01-20, 13:11 PM

want to see something strange?  please explain this.   I'm super mad right now.

https://www.youtube.com/watch?v=RbcmDdikYnA&feature=youtu.be

 

so any hard movement around the laptop and it will somehow close a window.  it will do an ALT-F4 like.  and it will do it a few times.  so I'll be watching movie, get up and just walk away and the movie will close, explorer window will close, and laptop will ask to shut down (because if you do an ALT-F4 on the desktop it will try to shut down). 

 

someone save me from this insanity.

 

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1817 Posts

08-02-2018

US

697 Signins

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Re: X1 - crazy external vibration causes laptop to do something???

2020-01-20, 14:11 PM

Hi kenw222! Does the issue also happen just by tapping on the screen or at the back of the LCD? If yes, there is a big possibility of mechanical failure and we suggest you reach out to our support at 877-453-6686. They are open 24/7 to assist you.



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8 Posts

12-29-2016

US

17 Signins

101 Page Views

  • Posts: 8
  • Registered: ‎12-29-2016
  • Location: US
  • Views: 101
  • Message 3 of 3

Re: X1 - crazy external vibration causes laptop to do something???

2020-01-20, 17:19 PM
Its not a touch screen. Its the 2560 x 1440 (WQHD) display. does that matter or should I check anyway?
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