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1 Posts

05-13-2021

United States of America

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X1 nano gen 1 - Laptop unmutes automatically

2021-05-13, 16:28 PM

My new x1 nano laptop keeps automatically and randomly unmuting the speaker. I have tried updating the audio driver, and deleting it in the device manager, but neither fixed the problem.

 

I am running Win 10 Pro, and the driver details are

 

Realtek(R) Audio

Driver Date: 10/7/2020

Driver Version: 6.0.9042.1

 

Any ideas how to fix the issue?

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3174 Posts

01-08-2021

Philippines

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Re:X1 nano gen 1 - Laptop unmutes automatically

2021-05-13, 20:07 PM

Hello zwieback17,

 


Welcome to Lenovo Community

 

 

I checked the support site, there is an available audio driver update that you can try.

Update us how it goes

 


Regards, 
Lorenzo_Lenovo



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100 Posts

08-28-2016

United States of America

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X1 nano gen 1 - Laptop unmutes automatically

2021-05-16, 22:31 PM
I have the same issue, started about 2 weeks ago. I am running the 3/2/2021 driver, which according to Lenovo update is the current one. It also always unmutes the microphone at the same time. I mute everything again, 5-10 later it unmutes itself....
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240 Posts

12-28-2020

China

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Re:X1 nano gen 1 - Laptop unmutes automatically

2021-05-19, 3:11 AM

Hi:

@zwieback17 
@drjochen 

 

Thank you for your post.

As I know, the issue you mentioned is a common issue on X1 nano.

It causes by windows updating or driver updating.

One of the solution to fix this issue is;

go to "control panel"->"sound"->"playback Tab"->double click your speaker device->"Advanced Tab"->not select "Enable audio enhancements"

go to "control panel"->"sound"->"Recording Tab"->double click your microphone device->"Advanced Tab"->not select "Enable audio enhancements"

as below:

 

 

 

 

We will been studying on this to find out a final solution to fix this issue.

Thank you very much.

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