01-09-2018 04:25 AM
I have a X1 yoga Gen2 wich has 2 USB-C ports. When I try to connect an external monitor using the first one with a type-c to vga convertor, monitor works fine. When trying with the second port it's not working. Tryed multiple different monitors with the same result.
Problem with that is that I can't use an external monitor and charge my laptop at the same time.
Installed all the latest Bios/Firmware updates through Lenovo Vantage.
Any help will be much appreciated.
01-09-2018 09:00 AM
You should connect the monitor to the HDMI cable and turn it on. Then plug the cable into the adapter and then plug in the adapter. This is not a real solution, but you can charge the machine off either USB-C port. If the 2nd port won't accept charge and won't connect to a monitor, the port itself may be bad. Are you still under warranty?
01-09-2018 09:36 AM
Yes, I guess I can use the HDMI port but the problem is that the usb-c port is not working.
Yes power is not working as well on that port.
Laptop is brand new so I'm guessing it's still under warranty.