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Blue Screen Again
Posts: 6
Registered: ‎05-26-2010
Location: Serbia
Message 1 of 8 (2,082 Views)

X100e - cannot install bluetooth drivers

I cannot install bluetooth drivers on my X100e laptop. When I bought the laptop I had windows xp on it and bluetooth worked fine. But when I installed windows 7 I couldn't install bluetooth. When I try to install latest Bluetooth with Enhanced Data Rate Software II driver I get the message:

"No Bluetooth device was detected. Please make sure that your Bluetooth device is pluged in properly in order to continue installation."

 

please help.

Posts: 1,928
Kudos: 162
Solutions: 96
Registered: ‎05-16-2008
Location: USA
Message 2 of 8 (2,072 Views)

Re: X100e - cannot install bluetooth drivers

if you have access connection & hot keys utility installed use FN + F5 to turn the radio on then try



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Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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Blue Screen Again
Posts: 6
Registered: ‎05-26-2010
Location: Serbia
Message 3 of 8 (2,068 Views)

Re: X100e - cannot install bluetooth drivers

I don't have a bluetooth option in my wireless radio window. I have only WLAN.

Posts: 2,479
Topics: 20
Kudos: 428
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Registered: ‎12-01-2007
Location: US
Message 4 of 8 (2,065 Views)

Re: X100e - cannot install bluetooth drivers

Hello,

 

Try running Lenovo's ThinkVantage System Update software to install any missing ThinkPad-specific drivers and hotfixes, then repeat the Fn+F5 key combo suggestion.  Does Bluetooth now activate?

 

Regards,

 

Aryeh Goretsky

 





I am a volunteer and neither a Lenovo nor a Microsoft employee.

S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)P50 (?-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (?)

  Deutsche Community   Comunidad en Español Русскоязычное Сообщество
Posts: 1,928
Kudos: 162
Solutions: 96
Registered: ‎05-16-2008
Location: USA
Message 5 of 8 (2,050 Views)

Re: X100e - cannot install bluetooth drivers

since its not showing I would do what Aryeh said run system update



_______________________________
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
_______________________________

Did a member help you today? Thank them with a Kudo!

If a post answers your question, please mark it as an "Accepted Solution"!

Regards,
GMAC
Blue Screen Again
Posts: 6
Registered: ‎05-26-2010
Location: Serbia
Message 6 of 8 (2,038 Views)

Re: X100e - cannot install bluetooth drivers

When I run the system update, I get a message: "An error occurred while gathering user information". I tried restarting the computer, but the same thing happens. What should I do now?
Posts: 2,479
Topics: 20
Kudos: 428
Solutions: 197
Registered: ‎12-01-2007
Location: US
Message 7 of 8 (2,007 Views)

Re: X100e - cannot install bluetooth drivers

Hello,

 

Have you run Microsoft Update to install all the latest patches and hotfixes for your operating system, including optional components like .NET Frameworks?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)P50 (?-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (?)

  Deutsche Community   Comunidad en Español Русскоязычное Сообщество
Paper Tape
Posts: 2
Registered: ‎03-04-2013
Location: Indonesia
Message 8 of 8 (971 Views)

Re: X100e - cannot install bluetooth drivers

I will installed on XP SP3:

1. .NET Frameworks 3 SP1

2. Bluetooth with Enhanced Data Rate Software II for Windows XP - ThinkPad

3. Hotkey Features Integration for Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP (32-bit, 64-bit) and 2000 - ThinkPad.

 

Still error. Help me.....

Bluetooth device not found.
Please verify that your Bluetooth device is properly connected and turned on.

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