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houndkor
Serial Port
Posts: 128
Registered: ‎01-05-2012
Location: Seoul, Korea
Views: 218
Message 1 of 3

X120e hardware error report

When I try to put the X120e into sleep mode by pressing the power button, the system randomly, in realtively high frequency, restarts. I did set all the settings right for sure. I've done the same setting to all my PCs(total 6 PCs, 4 of them ThinkPads), all except this works without problem.

when restarting in this situation, the system shows some controller-related(or so it seems) message after thinkpad logo screen, and before showing safe mode prompt screen.

I did update the BIOS to the latest release, and a few other versions as well. There was a trace of a possibility of the problem reducing depending on the BIOS version, but the problem did occur in all BIOS versions I tried(which I can't remember all of them).

There IS a possibility that my installation of the Windows 7(I set it up myself from clean install) might be unstable, but I still want to request the tech team of lenovo take a look at it.

 

P.S. Is there any route for direct feedback to the hardware tech team?

W540(Sold), Helix(Sold), Tablet 2(Sold), Tablet 10, X120e(Sold), X201 Tablet, X41 Tablet(Sold), X41, S30*4, X32*4, 701C*4
You could throw around your ThinkPad because it won't break.
You can still throw around your ThinkPad because it will break anyway even if you treasure it.
Retired Support Specialist
Posts: 229
Registered: ‎05-22-2012
Location: Hong Kong
Views: 185
Message 2 of 3

Re: X120e hardware error report

Hi houndkor,

 

  Please try BIOS and PM driver update. If problem persist, please kindly contact local Lenovo for hardware test.

 

BIOS Update Utility for Windows 7 (32-bit, 64-bit), Vista (32-bit), XP - ThinkPad X120e
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS013661

 

ThinkPad Power Management driver
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4GXPEG

 

Fred

T61 + X201i
houndkor
Serial Port
Posts: 128
Registered: ‎01-05-2012
Location: Seoul, Korea
Views: 168
Message 3 of 3

Re: X120e hardware error report

Thanks. I'll give it a try
W540(Sold), Helix(Sold), Tablet 2(Sold), Tablet 10, X120e(Sold), X201 Tablet, X41 Tablet(Sold), X41, S30*4, X32*4, 701C*4
You could throw around your ThinkPad because it won't break.
You can still throw around your ThinkPad because it will break anyway even if you treasure it.

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