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4 Posts

11-17-2020

United States of America

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X13 Yoga Won't wake up from sleep

2020-11-17, 20:11 PM

Hi all,

 

I'm new to the forum. I bought my X13 earlier this year because I needed to replace my old machine to support new work from home requirements.  

 

I have been having an issue with the computer going to sleep after about 20 minutes of inactivity, and there seems to be no way to wake it up other than the reset pin underneath.  I have tried changing the power settings but nothing seems to help. The worst part of it all is not being able to wake up the computer and having to reset it, and lose all connections and unsaved work up to that point.  I called tech support when it was happening and their solution was to use a pin to reset it.  I asked what the actual solution to the problem was, and they told me I'd have to send the computer in for repair...I currently can't be without my laptop.  I've performed all of the available updates to the BIOS and system components as well as windows updates, and nothing has helped.

 

I've seen this problem posted about the X1 Carbon with no solution.  Many people complaining about it.  I've done a bunch of searches and tried a bunch of 'solutions' but nothing.  

 

Is anyone else having this problem?  Has anyone found a solution?  Has Lenovo done anything to fix this?

 

Any help is greatly appreciated!

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4 Posts

11-17-2020

United States of America

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  • Message 2 of 9

Re:X13 Yoga Won't wake up from sleep

2020-11-20, 21:37 PM

Side note: does anyone know how to trigger the laptop to wake up?  Which key/button?

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27 Posts

02-22-2019

Singapore

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  • Message 3 of 9

Re:X13 Yoga Won't wake up from sleep

2020-12-18, 2:38 AM

Am facing the same problem, though it usually only happens when the laptop is on standby overnight. Only practical advice from Lenovo tech support so far is to carry a paper clip around with the laptop.

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2 Posts

12-18-2020

United States of America

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  • Message 4 of 9

Re:X13 Yoga Won't wake up from sleep

2020-12-18, 20:19 PM

Having same issue. Has happened twice since buying in Dec 2020. Last time this happen fan was running but no indicator light near power supply or button. Had to use the small pin hole to power off

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4 Posts

11-17-2020

United States of America

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  • Message 5 of 9

Re:X13 Yoga Won't wake up from sleep

2020-12-21, 23:17 PM

That's exactly what mine was doing.

 

Here's what I did recently; I downloaded and installed "Driver Booster 8" and it found a bunch of driver updates for my hardware.  I went through and installed all the updates.  It's too soon to say whether this is a coincidence or the actual solution, but I haven't had any issues since.

 

Good luck!

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3 Posts

03-22-2021

Poland

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  • Message 6 of 9

Re:X13 Yoga Won't wake up from sleep

2021-05-03, 12:00 PM
problem solved?
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17 Posts

11-26-2020

Norway

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  • Message 7 of 9

Re:X13 Yoga Won't wake up from sleep

2021-05-04, 10:01 AM

Seeing the same issues with my X13 yoga too, even after the laptop is completely powered off at night.

I get to it in the morning try to power on and just get a flashing power button and nothing will allow it to be turned back on. 

 

Only thing that works is the pin in the reset hole underneath with the power cable removed.

 

 

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4 Posts

11-17-2020

United States of America

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Re:X13 Yoga Won't wake up from sleep

2021-05-04, 20:35 PM

Yes!

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17 Posts

11-26-2020

Norway

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  • Message 9 of 9

Re:X13 Yoga Won't wake up from sleep

2021-05-05, 7:35 AM

Some people are saying on other threads to turn off the smart standby setting in Vantage so going to give that a go see f it makes any difference

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