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22 Posts

12-04-2018

United States of America

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  • Message 11 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-04, 16:36 PM

Every single time I put my computer to sleep, when I re-open it to wake up and use, my WiFi doesn't work.  

 

Lenovo ThinkPad X1 Carbon 6th Gen
i7-8550U CPU @ 1.80GHz 1.99 GHz
16 GB RAM

Windows 10 Home
Version 1903
OS Build 18362.10000
Serial number xxxxxxxx


SSID: Unknown Shores (5 GHz)
Protocol: Wi-Fi 5 (802.11ac)
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 36
Link-local IPv6 address: fe80::6d50:9e0b:d0e4:a04e%20
IPv4 address: 192.168.1.173
IPv4 DNS servers: 192.168.1.1
DNS suffix search list: fios-router.home
Manufacturer: Intel Corporation
Description: Intel(R) Dual Band Wireless-AC 8265
Driver version: 20.70.10.2
Physical address (MAC): xx-xx-xx-xx-xx-xx

======================================

 

The steps to reproduce:

 

Connected: "No Internet, Secured"

 

Right Click -> Troubleshoot Problems

 

Reset the "WiFi Adaptor"

 

Problems found: The default gateway is not available: Fixed

 

Detailed report attached.

ThinkPad X1 Carbon 6th 20KHCTO1WW w/ Intel(R) Core(TM) i7-8550U
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142 Posts

05-22-2019

China

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  • Message 12 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-05, 3:34 AM

HI guys,

1. Could you kindly try Run "Windows Update" to make sure build up to date (18362.207)?

2. Please update driver to latest from LENOVO URL :https://pcsupport.lenovo.com/us/zh/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-carbon-6th-gen-type-20kh-20kg/downloads

3. Or Run check update via Lenovo Vantage APP (This APP can be find in Microsoft Store) .  

 

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142 Posts

05-22-2019

China

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  • Message 13 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-05, 7:13 AM

Add step 4 . Please uninstall that driver 20.70.10.2 ,then install 20.70.7.1 reference Lenovo Support recommend .

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3 Posts

08-23-2018

Switzerland

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  • Message 14 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-05, 11:18 AM
This worked for me!
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36 Posts

10-31-2018

United States of America

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  • Message 15 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-06, 18:42 PM

Hi there, 

 

Anyone else recently having an issue with the laptop not connecting to wifi after being shut and reopened later? It just says no connection and I have to "disconnect" and "reconnect". 

 

Anyone else have the same issue? If so, how did you fix it?

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36 Posts

10-31-2018

United States of America

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  • Message 16 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-07, 6:40 AM

Can someone please explain further how to do this? When I get to the Drivers & Updates there's so many I'm not sure what to install?

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142 Posts

05-22-2019

China

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  • Message 17 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-08, 2:06 AM

HI AMGew,

May I know what`s the way you got theose drivers update ?  from Lenovo Vantage or Lenovo support WEB ?

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6 Posts

04-08-2010

United States

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  • Message 18 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-08, 11:46 AM

'No Internet, Secured' message for the wireless network I'm connected to every time I open my laptop / return from sleep mode.  I can resolve this issue by simply disconnecting from the wireless network and reconnecting, but it has become a real pain having to do this every time.  This has been going on for a few weeks now. Tried updating to the latest wireless NIC driver, but that hasn't seemed to fix it.  I was reading through the release notes for the latest driver and it actually referred to this error in it's list of fixes. None of the other devices in my house are having this problem.

 

Laptop Model : X1 Carbon 6th Gen

Wireless NIC: Intel Dual Band Wireless-AC 8265

 

Admin note; post merged in, subject edited.

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6 Posts

02-10-2019

Germany

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  • Message 19 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-08, 19:15 PM

I have the same issue with my X1 Yoga 3rd. Driver Version: 20.70.10.2

Will try to roll back.

 

edit: roled back to 20.70.10.1 - seems to have solved problem

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6 Posts

04-08-2010

United States

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  • Message 20 of 61

Re: X1C6 ; Wi-Fi gateway unavailable after resume from Modern Sleep ; package 21.20.0.0u build NZ4W8

2019-07-08, 19:56 PM
Hi Vmax100k,
Thanks for providing this recommendation, however when i implemented this it then prevented me from connecting to any wireless network, so i had to uninstall the driver, reboot my laptop, and let it reinstall the original driver automatically.
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