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9 Posts

12-05-2019

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X1E Gen2 SSD Firmware update failing repeatedly.

2020-01-03, 9:36 AM

Found another problem with this machine.   Lenovo Vantage and the Software Update Utility both are telling me to update my SSD firmware.   I follow all instructions and the firmware will not update.   The drive is the Intel SSD Pro 7600p Series, and the it's trying to take me from Firmware L12P to L13P,  a window pops up saying Updating Firmware, and then nothing seems to happen.    Anyone else had this problem too?

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459 Posts

05-02-2019

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Re: X1E Gen2 SSD Firmware update failing repeatedly.

2020-01-03, 10:45 AM

Hi !

 

You may try using the Intel® SSD Firmware Update Tool to update your SSD firmware and let us know if you'll experience the same problem.

 

Hope this helps.

 

Regards,



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9 Posts

12-05-2019

US

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  • Posts: 9
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  • Message 3 of 5

Re: X1E Gen2 SSD Firmware update failing repeatedly.

2020-01-03, 20:52 PM
Hi, thanks for the tip but this tool is not working for me either. I tried creating a bootable usb drive, and this seems to fail to load the software as well. When I boot from the USB drive after disabling Secure Boot, there is a moment where I am given the choice to boot or install, either option does nothing after that besides go to a black screen with a single white pixel on it.
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9 Posts

12-05-2019

US

22 Signins

296 Page Views

  • Posts: 9
  • Registered: ‎12-05-2019
  • Location: US
  • Views: 296
  • Message 4 of 5

Re: X1E Gen2 SSD Firmware update failing repeatedly.

2020-01-07, 5:13 AM

Still can't get the Firmware to update.... anyone else have this problem?

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6018 Posts

10-29-2009

NC

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Re: X1E Gen2 SSD Firmware update failing repeatedly.

2020-01-07, 13:22 PM

Please look in Device Manager -> Storage Controllers and tell me what you see there.  Do you have a "Standard NVM Express Controller", or is there something Intel-specific there instead?

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