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75 Posts

12-23-2015

CA

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  • Posts: 75
  • Registered: ‎12-23-2015
  • Location: CA
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  • Message 1 of 2

X1Y3 Can't Stream 4K on External Monitor through TB3 Dock

2018-08-16, 5:32 AM

Hey Forum,

 

Netflix refuses to recognize my external monitor as 4k capable. The 4K monitor is connected via the displayport on a Thunderbolt 3 dock that's connected to my X1Y3. The same monitor was recognized as 4K capable when it's connected to my desktop. Anything I need to change to make streaming 4K possible?

 

Thanks a lot for your help!

 

Jack

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75 Posts

12-23-2015

CA

229 Signins

2016 Page Views

  • Posts: 75
  • Registered: ‎12-23-2015
  • Location: CA
  • Views: 2016
  • Message 2 of 2

Re: X1Y3 Can't Stream 4K on External Monitor through TB3 Dock

2019-11-16, 6:19 AM

Netflix 4K requires a certain version of HDCP that seems to be supported only by DP 1.3 and above. I'm using DP 1.2. HDMI, on the other hand, worked. 

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