12-18-2018 07:25 AM
My X1Y3 was working fine (except powerdrain the first few weeks). After the BIOS Update (I can't exactly say when) the fingerprint reader does not work anymore. I also switched to secure boot and for diagnostic back. First it was still listed under "biometric devices" then it disappeared. I found it under hidden devices. Tried to unsinstall the driver and after removing the drivers it completely disappeared.
I can't remove Fingerprints in BIOS, no device. Reinstalled windows, no success.
Windows 10 1809, all updates via System Update.
Any suggestions? Thanks in advance!
12-18-2018 07:45 AM
First, in the BIOS under security/I-O Port access, make sure it isn't disabled
12-18-2018 08:05 AM
thanks for your suggestion! It is enabled.
Current settings under "Security":
I/O Port Access:
Intel SGX :
Current State enabled
Reader Priority External -> internal (I already tried internal only / external only)
Security Mode normal
Any further tipps?