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Tagong
Paper Tape
Posts: 2
Registered: ‎06-01-2011
Location: Canada
Views: 225
Message 1 of 2

X200 Fingerprint reader help

Hello,

 

I have a customer that says the following:

 

My fingerprint software is slow to load and causes delay when trying to log in or when unlocking from locked state. This also causes the computer to become unresponsive.

 

I have tried uninstalling and reinstalling the software and her computer has a brand new build on it. We are running XP SP3 with all updated drivers. Any help would be appreciated.

 

Thanks!

Tagong
Paper Tape
Posts: 2
Registered: ‎06-01-2011
Location: Canada
Views: 211
Message 2 of 2

Re: X200 Fingerprint reader help

Anybody have a resolution to this or any advice?

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