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infro
Paper Tape
Posts: 4
Registered: ‎02-06-2013
Location: Lithuania
Views: 8,778
Message 1 of 7

X201 problems after BIOS upgrade (keyboard light not working, laptop speakers not working)

Hi there,

 

Bought new SSD, was not working, upgraded BIOS to newest 1.40 version. SSD working just fine.

 

But now I noticed my keyboard light (fn + page up) is not working. Was fine before. Anyone else having this issue?

Another issue: laptop speakers are not working. The line out (connected headphones) is working fine.

 

My idea was to report this problem to lenovo tech staff but I wasn't able to find a way to do it online (only phone service).

 

cheers.

 

--

Lenovo ThinkPad X201 3323-8TG

Retired Support Specialist
Posts: 496
Registered: ‎12-11-2012
Location: North Carolina
Views: 8,750
Message 2 of 7

Re: X201 keyboard light not working after BIOS upgrade

Hello Infro!

 

Welcome to the Support Forums. I can imagine your frustration. I looked at the Driver Matrix for your X201 and it looks like there have been some other updates released recently. I am not sure of your operating system, so you may need to verify they are correct, but all are listed above in the driver matrix.

 

Check to see if you have the current version of these drivers:

 

Hotkey Features Integration 

Lenovo Power Management for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP (32-bit, 64-bit)

Also check for Power Manager Patches

Solid State Drive firmware update utility

 

Let me know if you have any questions and if everything is updated.

Thank you for being a part of the Lenovo Family,

Catie

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infro
Paper Tape
Posts: 4
Registered: ‎02-06-2013
Location: Lithuania
Views: 8,734
Message 3 of 7

Re: X201 keyboard light not working after BIOS upgrade

Hi Catie,

nice to get some response.

First of all, I today I noticed another issue - my laptop speakers are not working. Fine before, fine with headphones, fine on ultra base.

 

Regearding my original issue - AFAIK keyboard ligth is software/os independent, it is controler by system. Or am I wrong.

 

Thanks.

Retired Support Specialist
Posts: 496
Registered: ‎12-11-2012
Location: North Carolina
Views: 8,703
Message 4 of 7

Re: X201 keyboard light not working after BIOS upgrade

The backlight keyboard is independent, however it is important to make sure all drivers are up date, there is always a possiblitiy that it might fix the error. At least try updating the Hotkey Features Integration.  You can find all of your driver updates from the X201 Driver Matrix.

 

I find it strange that your Sound is no longer working from the internal speakers, but you are stating you can use headphones and other audio devices? You may want to consider going to a previous BIOS version, hopefully one that is still newer that the version you had before the SSD?

 

What OS are you using? Do you know what BIOS version you were on previously? I do not have an X201 to tinker with, but sometimes there is a setting in the BIOS that can enable and disable the illumination of the backlit keyboard. Try booting into your BIOS to see if you see this setting.

Thank you for being a part of the Lenovo Family,

Catie

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infro
Paper Tape
Posts: 4
Registered: ‎02-06-2013
Location: Lithuania
Views: 8,681
Message 5 of 7

Re: X201 keyboard light not working after BIOS upgrade

Thanks for response.

 

My sound came back when I reinstalled OS - Ubuntu 12.10 Remix. There is no drivers for linux, but it should not be drivers issue though. I have always been on linux, never had a problem with keyboard light. All other FN keys are working.

 

Actually, I don't know what version of BIOS I had before. I don't really want to try lower version of BIOS. Setting up new OS is real pain...

Did not see any option in BIOS for keyboard light. Tried swap FN with Control from BIOS - the same.

 

Maybe the light just broke? I mean maybe its hardware problem, not software. I could be a coincidence I noticed it after BIOS upgrade. However, I cannot think of any way other then downgrading to older BIOS.

Retired Support Specialist
Posts: 496
Registered: ‎12-11-2012
Location: North Carolina
Views: 8,666
Message 6 of 7

Re: X201 keyboard light not working after BIOS upgrade

Infro,

 

If you are up for it, trying going to the previous BIOS version 1.39. From the Driver Matrix, select Learn More link under the BIOS and you will find almost all previous BIOS versions that had be released. I am very curious to know if it was related to the BIOS or if it is possibly hardware.

 

Good luck!

Thank you for being a part of the Lenovo Family,

Catie

--------------------------------------------------------------------------------
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ltaylor00
Paper Tape
Posts: 5
Registered: ‎05-16-2015
Location: US
Views: 5,136
Message 7 of 7

Re: X201 problems after BIOS upgrade (keyboard light not working, laptop speakers not working)

This probably has nothing to do with the BIOS. There are two ribbon cables underneath the keyboard. One of them is 100% for the light. If the cable is not seated just perfectly, the keyboard will not light. Look at a video on how to replace the keyboard so you can see how to remove it. It is the narrow cable that is for the light. I could not get mine to work because it was sitting to low. I cut off a piece of a guitar pick and wedged it underneath the ribbon cable to raise it and voila the light came on. Then I gently slid the keyboard back into place and all is good. 

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