Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please noteour guidelines.How to register and login andCommunity FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Visit the Lenovo Blogs!

visit the blogCheck out the ThinkPad Time Machine
Reply
Paper Tape
Posts: 4
Registered: ‎09-27-2011
Location: Singapore
0 Kudos

X220 - USB K/board & mouse not working after undocked (intermittently)

hi all,

 

I have a X220 with docking station setup. Things are working perfectly except I can't get my USB keyboard & mouse (attached to docking station) working after docking it back to the docking station.

 

I do move alot so I dock & undock my laptop from the docking station alot. To resolve this I need to do a system reboot in order for the usb mouse & k/b to work again. I find this very troublesome as there are times where it's not convenient for me to do the reboot.

 

Pls advice, thanks.

Posts: 20,898
Topics: 128
Kudos: 1,252
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

does the problem occur with only hot dock or it occurs with cold dock too? Hot dock is removing/putting the machine onto the docking station when the machine is on, cold dock is where you do the docking when the laptop is off.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 4
Registered: ‎09-27-2011
Location: Singapore
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

it occurs on hot docks sir... Smiley Happy

Posts: 20,898
Topics: 128
Kudos: 1,252
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

what is the brand of the wireless kb and mouse? and what anti virus are you using?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 4
Registered: ‎09-27-2011
Location: Singapore
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

i am using wired keyboard & mouse come with the package, both are lenovo. the antivirus we are using here is TrenMicro OfficeScan.

Posts: 20,898
Topics: 128
Kudos: 1,252
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

go into your bios enable the always on usb feature and retry.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Paper Tape
Posts: 4
Registered: ‎09-27-2011
Location: Singapore
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

thx sir, will try & update later. Smiley Happy

Highlighted
Paper Tape
Posts: 1
Registered: ‎05-23-2012
Location: Norway
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

Did you find solution to this problem?

What's DOS?
Posts: 2
Registered: ‎06-11-2013
Location: Bangalore
0 Kudos

Re: X220 - USB K/board & mouse not working after undocked (intermittently)

I too have the same issue. None in my docking station works (USB/ DVD). I tried enabling in BIOS and still no hope. Is there any driver/ patch that needs to be installed to detect? The power is working and DVD drive opens/closes, but doesn't show in Explorer.