Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

3538 Posts

07-12-2010

Malaysia

5065 Signins

104816 Page Views

  • Posts: 3538
  • Registered: ‎07-12-2010
  • Location: Malaysia
  • Views: 104816
  • Message 441 of 727

Re: When will 'Throttlegate' be fixed?

2011-07-14, 8:22 AM
@Cuthbert288,

1. When I mentioned that the team is working on this issue, I guess it is consider acknowledging the issue?
2. Issue is caused by power drawn by the processor is higher than what the AC can provide thus causing throttle to prevent proc / planar / AC short circuit.
3. Team are doing a test on this, no timeline provided. They will be releasing a BIOS within next week or another. Currently still in testing stage.

Appreciate everyone's patience on this.

//JameZ
Reply
Options

32 Posts

06-03-2011

UK

269 Signins

668 Page Views

  • Posts: 32
  • Registered: ‎06-03-2011
  • Location: UK
  • Views: 668
  • Message 442 of 727

Re: X220 cpu throttling problem

2011-07-14, 9:36 AM

I give you a real world example: Playing Starcraft 2 on low settings will result in throttling on my i7 machine with the 65W adapter plugged in. Running on battery is not much of an option as you are looking at 90 Minutes max with a fully charged 6 cell battery. If it was only for benchmark environments causing the issue I wouldn't care one bit.

 

Now since Lenovo has confirmed multiple times that they are working on a fix, why don't we simply wait and see. All these threats of someone returning their equipment, claims of other companies providing better service isn't getting us anywhere.

 

Thanks & Best Regards

Gundy 

 

X220 4286 CTO, i7-2620M, 8GB RAM (2x4), 320GB HDD+Intel mSATA 80 GB, IPS display, BT 3.0, Intel 6205 WiFi, Finger Print Reader, Win7 Pro 64
Reply
Options

30 Posts

06-29-2011

Washington, DC

21 Signins

304 Page Views

  • Posts: 30
  • Registered: ‎06-29-2011
  • Location: Washington, DC
  • Views: 304
  • Message 443 of 727

Re: X220 cpu throttling problem

2011-07-14, 12:58 PM

I heartily agree with Gundy.

 

JameZ, might  I suggest that one potential step that Lenovo could take in the future is a locked forum with a separate page for each laptop model.  In it you could list each problem confirmed by Lenovo as an issue and its current level of resolution.   The levels of resolution do not even need to be that detailed (something like "escalated to engineering", "problem identified", "solution in testing", and "resolved" with a link to a formal response).  Items marked as resolved could also link to a solution with links to drivers. 

 

Personally I am happy to wait it out, but it seems like there are a small but vocal minority of people who want near-daily feedback. To satisfy them that the issue is not being ignore, you could 'visit' pages with open issues every few days to update the "last verified that progress was made" date. Normally I would agree all of this is not necessary...it is a use of your time I would prefer be spent somewhere more productive!

x220 i7 (4286-CTO)
X1 Carbon Touch (i7/8GB)
Reply
Options

228 Posts

01-07-2009

Gainesville Florida USA

5240 Signins

6721 Page Views

  • Posts: 228
  • Registered: ‎01-07-2009
  • Location: Gainesville Florida USA
  • Views: 6721
  • Message 444 of 727

Re: X220 cpu throttling problem

2011-07-14, 13:21 PM

I'm waiting for a fix for the major issues before I reorder another i7 X220.  The 10% off deal has been extended to July 20 so I'm ready to pull the trigger on my i7 replacement.  Hurry up, Lenovo!

Reply
Options

4 Posts

06-18-2011

United States

4 Signins

64 Page Views

  • Posts: 4
  • Registered: ‎06-18-2011
  • Location: United States
  • Views: 64
  • Message 445 of 727

Re: X220 cpu throttling problem

2011-07-14, 13:34 PM

+100 @dhackett and @NSGundy

 

I agree that the throttling is an issue as it happens when I play Starcraft 2.  It's not a small issue and not a huge issue for me personally.  However, I read this forum every day to make sure I don't miss the day when they post a fix.  @dhackett's plan would be much more convenient.  If you guys could even set up a mailing list or something and email us when the bios that @JameZ was talking about is released, that'd be fantastic.

Reply
Options

63 Posts

06-20-2011

UK

865 Signins

1248 Page Views

  • Posts: 63
  • Registered: ‎06-20-2011
  • Location: UK
  • Views: 1248
  • Message 446 of 727

Re: X220 cpu throttling problem

2011-07-14, 13:38 PM
@eggshelly
Very good idea, it would be very helpful if there would be a mailing list to sign up.
Reply
Options

769 Posts

08-07-2010

United States of America

1292 Signins

10446 Page Views

  • Posts: 769
  • Registered: ‎08-07-2010
  • Location: United States of America
  • Views: 10446
  • Message 447 of 727

Re: X220 cpu throttling problem

2011-07-14, 14:05 PM

wrote:

I give you a real world example: Playing Starcraft 2 on low settings will result in throttling on my i7 machine with the 65W adapter plugged in. Running on battery is not much of an option as you are looking at 90 Minutes max with a fully charged 6 cell battery. If it was only for benchmark environments causing the issue I wouldn't care one bit.



The X220 is an ultraportable with modest integrated graphics and a small AC adapter, not a gaming machine. Regardless, your issue is easily solved with a 90W AC adapter.

John   [tips]   ThinkPad T470p:
Win8.1Pro64 | i7-7820HQ | 32GB | 512GB SSD | WQHD | AC | BT | Cam | FR
Reply
Options

769 Posts

08-07-2010

United States of America

1292 Signins

10446 Page Views

  • Posts: 769
  • Registered: ‎08-07-2010
  • Location: United States of America
  • Views: 10446
  • Message 448 of 727

Re: When will 'Throttlegate' be fixed?

2011-07-14, 14:36 PM

wrote:
3. Team are doing a test on this, no timeline provided. They will be releasing a BIOS within next week or another. Currently still in testing stage.
Appreciate everyone's patience on this.

Appreciate you keeping us posted.

Will this be the same BIOS as the mSATA fix (much more serious issue)?

Thanks!

p.s. Please excuse the impatient nitpicking. ;)

John   [tips]   ThinkPad T470p:
Win8.1Pro64 | i7-7820HQ | 32GB | 512GB SSD | WQHD | AC | BT | Cam | FR
Reply
Options

78 Posts

05-15-2011

USA

991 Signins

1823 Page Views

  • Posts: 78
  • Registered: ‎05-15-2011
  • Location: USA
  • Views: 1823
  • Message 449 of 727

Re: X220 cpu throttling problem

2011-07-14, 14:59 PM

I for one really appreciate JameZ's updates on these problems.

 

As for real-world examples, try playing nearly any GPU-intensive game.  Whether it's obvious or not, a significant performance hit applies while playing many of them (Fallout 3, Just Cause 2, Civilization V to name just a few).  You will need to verify via use of fraps or other similar benchmarking utlity (such as in-game benchmarks).  But trust me, it happens, and it's extremely noticeable once you see the difference.



JNavas:

 

The intended use of the machine is for each individual customer to determine for themselves.  If the specs suggest it ought to be handle most games on low settings with fluid frame rates (and they do, and it does with sufficient power provisions) then it ought to be able to handle that.

 

Folks, just because this problem does not personally bother you with your intended use of the machine does not mean it is not a problem.

Owner/Technology Specialist
Triple-S Computers - http://www.TripleSComputers.com
Reply
Options

769 Posts

08-07-2010

United States of America

1292 Signins

10446 Page Views

  • Posts: 769
  • Registered: ‎08-07-2010
  • Location: United States of America
  • Views: 10446
  • Message 450 of 727

Re: X220 cpu throttling problem

2011-07-14, 15:27 PM

wrote:

The intended use of the machine is for each individual customer to determine for themselves.  If the specs suggest it ought to be handle most games on low settings with fluid frame rates (and they do, and it does with sufficient power provisions) then it ought to be able to handle that.


1. The intended use is determined by Lenovo in the design.

2. The X220 is a business ultraportable with modest graphics, not a gaming machine.

3. There are more appropriate ThinkPad models for gaming (e.g., T420 with NVIDIA NVS 4200M).

4. The solution to your issue is simple, and you'll get faster battery charging in the bargain.

5. Users are free to use equipment however they wish,

but don't have a valid complaint when going outside the design envelope,

especially when the solution is so simple.

6. This is at most a disclosure/documentation issue.

John   [tips]   ThinkPad T470p:
Win8.1Pro64 | i7-7820HQ | 32GB | 512GB SSD | WQHD | AC | BT | Cam | FR
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms