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2 Posts

05-11-2011

United States of America

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X220 hangs during resume from sleep

2011-05-11, 19:37 PM

Greetings everyone!

 

here is my problem: 

I have Lenovo x220 with i5-2.6Ghz, 4 Gb memory in two slots, Intel combo WiFi+WiMAX, IPS screen, Camera and bluetooth and regular 250 HDD (not SSD). No Express card, not fingerprint, no WWAN installed.

 

The systems hangs (black screen) after I try to resume it from sleep. 

Situation: I press Fn button, HDD LED and CapdLock blink once and that is it. Power Button continues slowly blinking as it does while system is in sleep mode. The only was to take system from this state is to push power button to force shutdown.

 

After multiple experiments I've found a pattern:

 It seems that I'm having problems with first sleep/resume cycle only after "clean" start or restart. Clean start/restart means - you turn on the computer after previous successful shutdown (i.e. start->shutdown) or you restart it (starrt->restart). After that, if you put you computer into sleep, it will not wake up.

"Not clean" start means - your computer did not wake up, so you shut it down with power button . On next start windows will complaint that it was incorrectly shut down and offer to boot in safe or normal mode. Continue with normal mode and after that you will not have any problems with suspend/resume till the next clean restart or shutdown.

 

I tried different power schemes, install/uninstall/reinstall Lenovo Power manager, tried different PCI/USB/CPU power parameters. I did factory reset from Lenovo backup drive, I did clean W7 installation on  SSD drive ( I have Intel X25M 160Gb drive) with and w/o win SP1, tried ... well, i think I tried everything. No luck.

 

Question: anyone has such problem? Any suggestions what to try to fix the problem?

 

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17 Posts

05-13-2011

United States

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Re: X220 hangs during resume from sleep

2011-05-13, 22:42 PM

Bandersnatch, I'm having a very similar issue, except mine will never come out of sleep, regardless of clean restart or not. Haven't found anything yet, but will be updating a few things later today so I'll update if anything changes.

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2 Posts

05-15-2011

Michigan, USA

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Re: X220 hangs during resume from sleep

2011-05-15, 14:15 PM

Having a similar issue myself although I don't get a blank screen, computer just doesn't come out of sleep and is completely frozen and happens when plugged in or using battery.  Have the X220 with i5 2.5GHz and also the Intel X25M 160 GB drive installed from lenovo.  Did a clean install and factory recover so far.  Doesn't resume from sleep and have to power off.    Currently seems to be working without an issue.  I changed in power manager to never turn off hard disk rotation thinking this may have something to do with it.  Currently using the "energy saver" profile.  Not sure if it does as it may be entirely unrelated but can only say I haven't had the freeze from sleep so far in the last 24 hours and before that seemed pretty constant.  I'll post if it comes back and after more up time to make sure it's working.  I think it has something to do with power management but not sure.  Hopefully we'll figure it out.

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17 Posts

05-13-2011

United States

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Re: X220 hangs during resume from sleep

2011-05-15, 16:32 PM

Good find with stopping hard disk rotation! That definitely made a difference. That seems to make it work if i go to Start -> Sleep.

 

However... if I close the lid to put it in sleep, it hangs as soon as I open the lid. Mazzmond, are you seeing the same thing, or is yours working when you use the lid to put it in sleep as well (or is your lid not set to put it to sleep)?

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2 Posts

05-15-2011

Michigan, USA

161 Signins

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  • Message 5 of 9

Re: X220 hangs during resume from sleep

2011-05-15, 18:55 PM

Hmmmm mine is coming out of sleep no matter what I do to make it enter sleep (close lid, idle time, put it into sleep by windows start then sleep).  Maybe it's something else rather than the hard drive rotation.  Mine has been running fine and I think that's the only thing I changed but was having constant problems just a couple days ago and was trying everything to resolve it.  I still think it has something to do with the power management...maybe CPU deep sleep or something as well.  Seems like more people should be having this issue though and haven't seen many posts about it.

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56 Posts

05-12-2011

USA

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  • Message 6 of 9

Re: X220 hangs during resume from sleep

2011-05-15, 20:24 PM

Try this:

 

1. Go to this page: Lenovo Support - Drivers and software - ThinkPad X220, X220 Tablet, X220i, X220i Tablet
2. Download: "Power Management Driver"
3. Download: "Hotkey utility"
4. Download: "Power Manager"
5. Uninstall, "Lenovo System Interface Driver"
6. Uninstall, "Thinkpad Power Management Driver"
7. Uninstall, "Thinkpad Power Manager"
8. Reboot. (Don't skip this reboot)
9. Install: "Power Management Driver"
10. Reboot (Don't skip this reboot)
11. Install: "Hotkey utility" (When you install this one, make sure you select the check boxes for all the options.)
12. Reboot: (Don't skip this reboot)
13. Install: "Power Manager"
14. Reboot: (Don't skip this reboot)
15. And finally, I rebooted again for good luck.

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17 Posts

05-13-2011

United States

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  • Message 7 of 9

Re: X220 hangs during resume from sleep

2011-05-16, 14:46 PM

You, sir, are a gentleman and a scholar. Just did the reinstall exactly as you specified, and looks to be working correctly so far! I think it was really that good luck reboot that made all the difference ;)

 

Thank you!!!! =)

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17 Posts

05-13-2011

United States

229 Signins

448 Page Views

  • Posts: 17
  • Registered: ‎05-13-2011
  • Location: United States
  • Views: 448
  • Message 8 of 9

Re: X220 hangs during resume from sleep

2011-05-16, 14:49 PM

Oof, after I replied to you, I clicked the button to give you a Kudos...and promptly got a BSOD =/ Guess I'll have to play around some more after work today.

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56 Posts

05-12-2011

USA

68 Signins

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  • Posts: 56
  • Registered: ‎05-12-2011
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  • Views: 402
  • Message 9 of 9

Re: X220 hangs during resume from sleep

2011-05-16, 18:52 PM

Hey.  I would try doing a factory restore...

 

If you're still blue-screening, I would definitly sent it in for repair. 

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