cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
jhd95842
Paper Tape
Posts: 3
Registered: ‎02-19-2009
Location: Sacramento, CA.
Views: 207
Message 1 of 2

X240 AMT issues

Servicing a X240 laptop, m/n 20AMS0G10F, came in because of no AMT option available in the bios. Called Lenovo Tech Support, case#304TQ58, and replaced the system board. When laptop first powered on noticed AMT option was available, set the time and date, rebooted and ran the Maintance Disk ver 1.86, after input of the s/n and m/n rebooted the laptop and AMT option is now gone.

Called Lenovo Tech Support again and was told to replace the board again, replaced the system board, powered the unit on and checked, AMT option was present, input the time and date, rebooted and ran the Maintance disk again, input s/n & m/n, reboot and again the AMT option is gone.

Any AMT experts out there? Any way to bring this option back? HELP! Have another that had the board replaced, has AMT now but afraid to run Maintance disk.

 

Administrator
Administrator
Posts: 6,477
Registered: ‎09-03-2014
Location: SK
Views: 171
Message 2 of 2

Re: X240 AMT issues

Hello jhd95842,

 

I would suggest you escalate this through your AWSP channels; they will be able to pass it on to the correct team and have the issue investigated.

Andy


English Community Leader


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points


Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos


T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.


Please don't ask me questions by Personal Message; questions belong in the forums.


Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество Communidade Portugues

Holiday Deals
HAPPENING NOW!

Get the best deals on PCs and tech now during the Holiday Sale
Shop the sale

Top Kudoed Authors