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Jamesk1
Paper Tape
Posts: 2
Registered: ‎04-10-2018
Location: GB
Views: 300
Message 1 of 4

X240 compatible with USB Display?

I have recently purchased a ASUS Zenscreen MB16AC to use with my Lenovo X240. Unfortunately whenever i plug it in using the USB port I receive an error sign saying it is not compatible and my device does not support DP Alt mode and i need to download the correct drivers from the site.

 

I have visited the ASUS website and downloaded the recommended drivers but still receive the same error message. I am starting to wonder if the X240 even has the capabalities to use USB display - can anyone confirm if that is the case - and if it can, can you recommend what i would need to get the display to show?

 

Thanks

Community SuperMod
Community SuperMod
Posts: 4,428
Registered: ‎04-25-2008
Location: US
Views: 294
Message 2 of 4

Re: X240 compatible with USB Display?

Hi Jamesk1, and welcome to the Lenovo User Community!

 

Looks like the display works with USB 3.0. The X240 has one USB 3.0 port, #4 in this picture:

 

X240Left.JPG

I don't work for Lenovo. I'm a crazy volunteer!
Jamesk1
Paper Tape
Posts: 2
Registered: ‎04-10-2018
Location: GB
Views: 281
Message 3 of 4

Re: X240 compatible with USB Display?

Hi Bananaman,

 

thanks for the response, i have been plugging it in to the USB 3.0 slot but it still doesnt work. I think i need to download something onto the laptop to make it compatible, but not sure what..

 

Thanks

Community SuperMod
Community SuperMod
Posts: 4,428
Registered: ‎04-25-2008
Location: US
Views: 273
Message 4 of 4

Re: X240 compatible with USB Display?

There's a driver you need from Asus. Try that.

I don't work for Lenovo. I'm a crazy volunteer!

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