11-05-2015 07:05 AM - last edited on 11-05-2015 07:40 AM by bananaman
Bonjour à tous,
Windows 10 only recognizes the X20 built-in battery, not the removable one
Only getting 2hrs 5min run time... vs what should be 20hrs+ if both batteries were working
Has anyone seen this problem?
Is there a fix coming from Microsoft or Lenovo?
Windows 10 ne reconnait pas d'autre batterie que l'interne sur ce x250.
Autonomie de 2h5 environ .... contre + de 20h si les 2 batteries fonctionnaient en duo.
Avez vous ce probleme de votre côté ?
Faut-il attendre une mise a jour du coté de Microsoft ou Lenovo ?
Moderator edit: Added translation
11-06-2015 05:18 AM
Welcome to Lenovo Forums!
Can you please perform the below troubleshooting steps and confirm with the same.
1) Please confirm that you are using an original Lenovo battery. It is possible that 3rd party battery firmware may be different / incompatible.
2) Clear CMOS values - shut the system down, unplug AC and remove battery. Press and hold power button several times for several seconds each time. Then re-install battery and AC and restart and see if battery now reports.
3) Uninstall / Reinstall the latest power manager version.
4) Check available BIOS updates or tips on support site for battery firmware updates.
Please find the support site link to get the latest drivers for your laptop.
To get the drivers for your laptop, click on Drivers and software in the product support page and under the option component select the latest version of driver which you want to update with the help of drop down option.
Please let me know whether the above steps helped you.
Thank you, have a good day.
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01-07-2017 03:50 PM
It is impossible to be sure without seeing it, but it is most lilely (75%???) the battery itself, but it could be the motherboard charging circuit.
01-07-2017 04:00 PM
Like it says Battery 2:0% and not charging so it knows a battery is in it. Is there any way of fixing this rather than chancing its the battery wasting 130 dollars on a new battery and it being a waste of money. I sometimes get a message saying "battery 2 the battery is not detected try reinstalling or recharging the battery to solve the problem"