12-08-2016 04:55 PM
I have configured a new X260 20F6 for one of my users. It is Windows 7, 64 bit with 16GB memory. All current drivers are installed. When the user is in a meeting, and she picks up her machine, the display shuts off. The computer is still running and is not in sleep or hybernation. You must hard shut down the laptop and restart to get the screen working again.
Could this be a loose cable or another configuration or hardware issue. Please advise. Thank you.