09-12-2017 02:21 PM
Hi, I have both my internal and external batteries complaining about being plugged in but not charging. I used it all of yesterday on battery as normal and plugged it in at night but this morning when i started it up, it is complaining about the internal battery being at 0% and battery 2 stuck at 38% plugged in and not charging. I've followed the steps on this forum to uninstall the microsoft ACI from the device manager but neither of the batteries are still charging. Any help?