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2 Posts

01-21-2019

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 2
  • Registered: ‎01-21-2019
  • Location: United Kingdom of Great Britain and Northern Ireland
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X260s- black screen when undocking

2019-01-21, 17:21 PM

When removing x260 from Thinkpad Pro Dock, laptop will frequently go to a black screen, which can only be resolved by force shutting down.

Power light shows fully on, updated Graphics driver, chipset driver, dock firmware (when able to) and SSD firmware (when able to). Also tried amending power settings to not go in to sleep when lid is shut etc.

We use Windows 7 OS and drivers have been updated from the Lenovo support website.

Common issue with our x260s, any ideas?

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