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flyingseth
What's DOS?
Posts: 1
Registered: ‎04-29-2019
Location: GB
Views: 108
Message 1 of 3

X270 20K5 won't boot after upgrade to 16gb RAM

Fitted with 16Gb DDR4 - 2400 SODIMM 1.2V CL17

 

Crucial Model - CT16G4SFD824A

 

Upgraded to latest bios firmware - 1.34

 

Just get black screen on boot.  Switched back to old RAM - starting fine again.

 

Can someone help me please?  Thanks

Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 60
Message 2 of 3

Re: X270 20K5 won't boot after upgrade to 16gb RAM

Hi flyingseth!

 

Welcome to the Community Forums. 

 

If your laptop is not booting with the 16 GB RAM, it's possible that the RAM is defective. Check with the store for return option. 

 

Regards,

 

 



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Community SeniorMod
Community SeniorMod
Posts: 7,086
Registered: ‎01-13-2008
Location: US
Views: 53
Message 3 of 3

Re: X270 20K5 won't boot after upgrade to 16gb RAM

Are you allowing several minutes @ the black screen.  Memory updates - big ones - can cause this while BIOS does whatever it does to assimilate new memory.  Once past that it's fine - if that is what is going on.

 

Z.


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