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2017ranoc
What's DOS?
Posts: 2
Registered: ‎06-08-2017
Location: US
Views: 2,250
Message 1 of 5

X270 Windows 10 Stop Code Error

This is a new laptop hat I have been using and I keep getting the windows (10) stop code error at least a dozen times a day. the details of the error are;

Stop Code: DRIVER IRQL NOT LESS OR EQUAL

What failed: Netwtw04.sys

 

I have checked for any updates but dont have any to be updated. please sugest any remedy

Lenovo Staff
Lenovo Staff
Posts: 4,944
Registered: ‎10-29-2009
Location: NC
Views: 2,223
Message 2 of 5

Re: X270 Windows 10 Stop Code Error

Please look in Device Manager -> Network Adapters to find the Intel wireless adapter.  Then double-click on it and go to the Driver tab.  What is the version of the driver?

2017ranoc
What's DOS?
Posts: 2
Registered: ‎06-08-2017
Location: US
Views: 2,220
Message 3 of 5

Re: X270 Windows 10 Stop Code Error

Hi, I had updated all the drivers yesterday night and now have the latest one installed. Is there any other step I should take 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 2,206
Message 4 of 5

Re: X270 Windows 10 Stop Code Error

Maybe it's related to this issue?
https://forums.lenovo.com/t5/ThinkPad-X-Series-Tablet-and/X270-Windows-10-Stop-Code-Error/td-p/37011...

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Administrator
Administrator
Posts: 6,613
Registered: ‎09-03-2014
Location: SK
Views: 2,098
Message 5 of 5

Re: X270 Windows 10 Stop Code Error


@someotherguy wrote:

Please look in Device Manager -> Network Adapters to find the Intel wireless adapter.  Then double-click on it and go to the Driver tab.  What is the version of the driver?


@2017ranoc have you inbetween times been able to resolve this issue?  If not could you please post the driver version as requested along with your operating system version.

 

Thanks in advance

Andy


English Community Leader


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