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08-09-2016

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X270 battery life (3 cell + 3 cell)

2017-12-10, 14:26 PM

Hi Lenovo experts - I am having a strange issue with my new X270 laptop. I have been using it for over 3 weeks now. The X270 came with an integrated Li-Ion 3-cell battery (23 Wh) and also an external Li-Ion 3-cell battery  (23 Wh). With very light usage (just outlook and office apps) and brightness set to 25%, I can barely get 2h-2.5h of battery life. Is this normal? Per the PSREF, 3+3 cell should give me ~13h of battery life.  Anything else I can check?

 

I did a 'battery report' and I see on average 45 Wh of charging capacity when active. However 'Battery life estimates' show between 2h-3h at full charge. 'Current estimate of battery life based on all observed drains since OS install' is showing 3:50. 

 

Do I have a defective battery? Any advice appreciated!

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01-02-2010

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Re: X270 battery life (3 cell + 3 cell)

2017-12-10, 16:21 PM

It sounds like a defective battery to me.


Rich


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7 Posts

08-09-2016

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Re: X270 battery life (3 cell + 3 cell)

2017-12-10, 19:08 PM
Thanks a lot. I will call Lenovo support.
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7 Posts

08-09-2016

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Re: X270 battery life (3 cell + 3 cell)

2018-01-22, 14:28 PM
Lenovo tech came out and replaced both internal and external battery. I still see 2h-3h battery performance with light use. Now Lenovo is suggesting that I should replace the motherboard. Is this a known issue with the X270s?
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3 Posts

02-04-2018

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Re: X270 battery life (3 cell + 3 cell)

2018-04-15, 14:24 PM

I am having a likely issue. After fully charging the battery, the indicator value jups from 3hrs. to 7 hrs. to 12 hrs. and back again to 2hrs.. This is driving me nuts, because i travel a lot and i bought this computer because of its battery life and reliablity... any advice?

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02-04-2018

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Re: X270 battery life (3 cell + 3 cell)

2019-03-14, 3:49 AM

I send the computer to Lenovo and they fixed.  It took sometime but worked well since then. I am grateful.

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