11-07-2012 03:41 PM
Hi, hoping someone can help.
Here is the Story:
Have been using this systems and fingerprint for all logon's with no issues for ~2yrs.
Earlier today, when logging into Lotus notes, I get an error stating that my fingerprints are not enrolled. hmmm.
So, I went into ThinkVantage Security Program, deleted my previous fingerprints, and enrolled new ones.
Was prompted to restart, I followed directions and did.
Now, I get a blue screen right after Windows appears to be loading.
Unfortunately, the crash happens so quickly,that I have not been able to capture the entire error mssg, but its something like ""Stop Unknown Hard Error D00001444..."
In desperation, I reset the bios to defaults, no luck, disabled fingerprint and security in bios - no luck.
Tried to get into safe mode, no luck.
short of a reload, any ideas? I do have rescue and recovery of course but have not tried that yet b/c afraid I will loose all my files.
Thanks for any thoughts you may have!