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09-16-2019

DE

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X380 Yoga Alpine Ridge Thunderbolt Firmware Update fails (r0stf18w.exe)

2019-09-16, 11:42 AM

Hello, the Alpine Ridge update fails.

 

Lenovo Vantage signals that an update is needed. When I download it and run it, it keeps failing with the following message:

 

After that I tried to do the update without Vantage through  https://support.lenovo.com/de/de/downloads/ds502887

Which led to the following error message:

 

I suspect there is an error in the firmware updater. Is there a newer / working version available?

 

Best Regards

Philipp

 

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3 Posts

12-09-2018

DE

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Re: X380 Yoga Alpine Ridge Thunderbolt Firmware Update fails (r0stf18w.exe)

2019-09-19, 13:24 PM

Same here. Unfortunately, I have no idea how to solve the problem.

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6 Posts

08-17-2015

CH

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Re: X380 Yoga Alpine Ridge Thunderbolt Firmware Update fails (r0stf18w.exe)

2019-10-31, 8:53 AM

hi have the same problem if I go on the forder and lauch detect1904.exe

or following the instructions https://pcsupport.lenovo.com/sk/en/solutions/ht508988 I get the same

 

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37 Posts

03-24-2013

IT

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Re: X380 Yoga Alpine Ridge Thunderbolt Firmware Update fails (r0stf18w.exe)

2019-12-05, 10:34 AM

Having the same problem, the system goes up to trying to switch off the Tunderbolt port but next the installation exit and I'm informed is failed. No better luck trying more than one time.

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1 Posts

05-11-2020

DE

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Re:X380 Yoga Alpine Ridge Thunderbolt Firmware Update fails (r0stf18w.exe)

2020-05-11, 10:50 AM

Anything new on this? Got the same problem here.

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6505 Posts

10-29-2009

NC

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Re:X380 Yoga Alpine Ridge Thunderbolt Firmware Update fails (r0stf18w.exe)

2020-05-11, 12:32 PM

Some people have solved this problem as follows:

 

  1. Reboot and press F1 to enter BIOS setup
  2. In Config -> Thunderbolt menu, set Thunderbolt BIOS Assist mode as Enabled
  3. Press F10 to save and exit BIOS setup
  4. Press F1 to enter BIOS setup again
  5. In Config -> Thunderbolt menu, set Thunderbolt BIOS Assist mode to Disabled
  6. Press F10 to save and exit BIOS setup
  7. Boot to Windows and try FW update again 

 

If this doesn't work, then I don't have another idea, and I'm afraid your motherboard may need to be replaced.

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