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8 Posts

03-03-2019

CA

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  • Posts: 8
  • Registered: ‎03-03-2019
  • Location: CA
  • Views: 216
  • Message 1 of 1

X380 Yoga Palm rest and base cover warped

2019-03-03, 6:19 AM

I just got an X380Y and I noticed that the screen does not sit flush when closed and it seems to be that the base cover and palm rest are severely warped and bend at the corners. I have tried replacing the base cover numerous times but always have the exact same problem. I have contacted onsite warranty services but have been told it may fall under user damage and not be covered, even though I received the laptop in this way. Does anyone else have this issue?

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