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39 Posts

02-11-2019

CN

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  • Message 21 of 28

Re: X390 Yoga auto-rotate not working

2019-12-11, 6:34 AM

We have involved Lenovo Intelligent Sensing (LISS) to driver owner, and this should not be a problem for Lenovo Intelligent Sensing Driver (LISS) as the driver binary does nothing, all functionality are done by a service and a user app. Also, LISS do not control Auto-rotate feature, LISS drivers just keep display ON when user is reading/browsing, and turn OFF display when PC is faced-down or user is walking. The “No drivers are installed for this device message doesnt impact any function. Drivers owner will try to improve it and avoid to make user confused, thanks.

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14 Posts

11-26-2019

US

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  • Message 22 of 28

Re: X390 Yoga auto-rotate not working

2019-12-16, 15:23 PM

Thank you for the response @Louisalou. Mysteriously, the autoroate swtich reappeared 11/26 and the autorotate started working. I would suggest investigating why it is disappearing. There are other customers expriencing the same problem.

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1 Posts

12-24-2019

CA

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  • Message 23 of 28

Re: X390 Yoga auto-rotate not working

2019-12-24, 19:39 PM

Having the same issues. Is there a fix coming for this? it makes buying the yoga version useless for me.

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2 Posts

12-25-2019

AT

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  • Message 24 of 28

Re: X390 Yoga auto-rotate not working

2019-12-25, 13:04 PM

Hi,

 

I've got the exact same issue with my x350 yoga and I'm really annoyed by it. The tablet mode is unusable without auto rotation. 

I investing around 1800€ in my x390 and the tablet functionality was a key part why I choose a yoga for my work notebook.  From a business customer focussed company like Lenovo I would expect a fix after a few weeks at least, but this problem seems to be ignored.

 

Nothing suggested here worked as a fix. Could we at least get an update on the bug fixing progress or confirmation on falty hardware.

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2 Posts

12-25-2019

AT

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  • Message 25 of 28

Re: X390 Yoga auto-rotate not working

2019-12-25, 14:06 PM

Mea culpa... :robottongue:

 

 

just updated to the newly released 1.71 bios. Despite not mentioning anything about it in the readme, the update seems to do the trick. For now the auto-rotate is working properly. Hopefully it fix es the problems for anyone having this annoying bug.

cheers

Doc

 

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39 Posts

02-11-2019

CN

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  • Message 26 of 28

Re: X390 Yoga auto-rotate not working

2019-12-26, 4:57 AM

Good news, after dev. team investigated this issue. they confirm that  update ME BIOS can fix this issue, would you pls try to update it ? you can get it through below 2 ways. Thanks

 

  • LINK (Already uploaded on 12/23, detail you can accord to readme letter)

https://pcsupport.lenovo.com/my/en/downloads/DS539872

  • Go to Lenovo Vantage/System Device/System Update to search recommend updated, the new ME will be here on 12/30 or later.
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1 Posts

01-02-2020

CN

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  • Message 27 of 28

Re: X390 Yoga auto-rotate not working

2020-01-02, 1:15 AM

I'm pretty sure that firmware update did the trick. I was having the exact same issues as outlined above. Many many thanks to OP - without people like you our species would be doomed. And thank you Lenovo for getting this fixed relatively soon. You guys saved me from buying an expensive, HP-like Christmas gift for myself.

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39 Posts

02-11-2019

CN

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  • Posts: 39
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  • Message 28 of 28

Re: X390 Yoga auto-rotate not working

2020-01-02, 5:17 AM
@forspeed, if the issue fixed, could you please help to make the issue status as resolved, thanks.
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