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3 Posts

06-08-2020

Canada

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X395 WWAN - Fibocom L850-GL issues - multiple laptops

2020-06-08, 18:56 PM

Hello;

I don't think that there is a tread for X395 WWAN issues - so here it is. We have a couple hundred X395 with WWAN card - Fibocom L850-GL. On some of the laptops the WWAN card will go off and then re-appear within seconds - but it is annoying, and our users are complaining. We've replace the WWAN card on some of them - it seems to help, but other don't.. I'm using one that have the same issue with the replaced card. I'm using Win 10 - 1909 and all Lenovo drivers have been updated to the latest ver. I've read thru the Forum, and notice that other models with Fibocom have the same issues... 

I would really like for Lenovo to look into this issue... If this issue is corrected - the X395 would really be a great laptop.

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12 Posts

03-21-2020

Germany

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Re:X395 WWAN - Fibocom L850-GL issues - multiple laptops

2020-06-17, 9:25 AM

Sorry for highjacking the thread: Since you are running so many X395, i have to ask the question if you see freezes ("DPC Watchdog Violation" or the system does a reboot instead of waking up from sleep). I have the feeling that this laptop has a few driver issues, that can have unpleasant side effects (I have no WWAN card). 

 

Also reason why I am asking: I just saw that it is actually not sold anymore despite its relatively young age. The funny thing is when you call support, they always say that one is the only one having problems. I think in general there are to few of them out there and now will look even more grim (For me they are recommending sending it back via the warranty and/or a complete reinstall of the OS, which I am hesitant of since it will mean multiple days without replacement)

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3 Posts

06-08-2020

Canada

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Re:X395 WWAN - Fibocom L850-GL issues - multiple laptops

2020-07-01, 17:02 PM

Sorry - did not notice this issue.. The biggest problem is with the WWAN card... It was replaced on my machine, and it's keeps desapearring a couple times a day still.. So - in the end I don't think it's the card, but a driver issue  or compatibility with the BIOS or Win 10... I can see, that  Lenovo has not even responded to this tread... 

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119 Posts

12-18-2017

China

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Re:X395 WWAN - Fibocom L850-GL issues - multiple laptops

2020-07-09, 5:49 AM

Dear, could you verify latest driver on web to see issue can be fixed? 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x395/downloads/driver-list/component?name=Networking%3A%20Wireless%20WAN

 

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