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allears
Paper Tape
Posts: 4
Registered: ‎01-20-2020
Location: US
Views: 117
Message 1 of 5

X395 "Shh" desktop icon appears and disappears at startup

Whenever I boot up my X395 Thinkpad, an icon briefly appears and disappears at the lower center of my screen. It's a side view of a face, with a finger held up to the lips. I'm pretty sure it's a Thinkpad icon and not a Windows or app icon.

It doesn't seem to be related to audio settings or mic settings, since these have their own icons. It seems to be telling me that something is being muted, but I don't know what.

Any help appreciated!.

Support Specialist
Posts: 611
Registered: ‎05-02-2019
Location: US
Views: 93
Message 2 of 5

Re: X395 "Shh" desktop icon appears and disappears at startup

Hi @allears!

 

Welcome to Lenovo Community Forums.

 

Kindly perform a clean boot where it starts with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your laptop. Please follow the steps here.

 

Hope this helps.


Regards,



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allears
Paper Tape
Posts: 4
Registered: ‎01-20-2020
Location: US
Views: 81
Message 3 of 5

Re: X395 "Shh" desktop icon appears and disappears at startup

I did as you suggested, and the icon didn't appear. I disabled about a dozen services and half a dozen startup items. Should I re-enable one by one?

I should emphasize that my PC is performing perfectly, I'm just curious about what the icon signifies.

allears
Paper Tape
Posts: 4
Registered: ‎01-20-2020
Location: US
Views: 78
Message 4 of 5

Re: X395 "Shh" desktop icon appears and disappears at startup

OK, I just re-enabled startup items and services a bit at a time, and the icon never reappeared. I then went back to "normal boot" enabling all drivers and services -- and the icon still didn't reappear. So problem solved I guess! Much thanks for your help.
allears
Paper Tape
Posts: 4
Registered: ‎01-20-2020
Location: US
Views: 52
Message 5 of 5

Re: X395 "Shh" desktop icon appears and disappears at startup

Oops, I spoke too soon. After disabling and re-enabling services and starup items, the icon went away, and stayed away for a couple of reboots.

Then the next day, it returned, and now once again displays every time I boot up.

If you can assure me that there is no Lenovo utility or app supplied with the X395 that displays such an icon, I can narrow it down to things I've installed myself. It's a fairly new PC, so there isn't a whole lot of stuff on here yet.

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