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3 Posts

09-22-2009

san francisco

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-10-22, 7:20 AM

Update on my earlier post:

Finally received my X60T back from Lenovo after third (yes third!) service call. 

 

Service #1: sent to Lenovo because computer exhibiting exact problem described in this thread. When I got it back, the problem was WORSE! Lenovo replaced/repaired hard disk caddy and monitor hinge and something called a planar yonah. Where the screen flicker and shutoff was previously intermittent, the newly serviced computer exhibited the problem much more often. wtf?! Not sure why, but returned to Lenovo.

 

Service #2: Lenovo replaced the lcd cable, hinge and protection plate. Lo and behold, no more screen flicker and shutoff problem! Used continuous for 3 days with no problems..but new problems became apparent: fingerprint scanner, tablet function and status displays for battery, etc., no longer functioned..wtf?!! Sent to Lenovo again. 

 

Service #3: Lenovo replaced/repaired system board and updated the bios/embedded controller. Now the computer works as intended. No flicker, no shutoff, nothing. Been using for 1.5 weeks and I'm happy I stuck with Lenovo. Had this service call failed, I would have smashed the notebook and shipped it to their corporate HQ with my regards.

 

I know this experience is contrary to what most believe in this post. I document it here only because it may be an option for those who have tablet versions of the X60 and/or still have warranty remaining on their computer...Again, my case may be unique, but I submit it as my experience with this vexing problem. I'd rather spend Lenovo's money to fix my computer problem, not the other way around.

 

Lenovo, for all their perceived evil in disregarding this problem, spent much more than my computer is worth and they repaired it. Aside from some blunders, the customer service was excellent and turnaround times were amazingly fast.  I give credit (and criticism) when it's deserved.  Good luck to all.

 

 

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2 Posts

10-26-2009

United States

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-10-27, 14:58 PM

Hi,

I have an X60 and used it for 2 years before encountering this screen flickering problem.  I have read through the many posts on this Subject and have downloaded and installed the 4450 version of the driver for the Mobile Intel 945GM Express Chipset Family.  I have confirmed through the Device Manager that this device is using the 4450 driver now.  However, I am still having the screen flickering problem.  It does seem to be better, but then for 2 years the 4648 version that I was previously running seemed fine. 

 

Am I missing something or is there any other advise that can be offered?

 

Thanks.

JD

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32 Posts

10-27-2008

USA

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-10-27, 15:33 PM

What version Powermanager are you running? I assume you're running XP?

 

I don't use windows anymore as I've switched to openSUSE Linux (and no longer experience the problem) but IIRC PM version 1.5 (or 1.51) was the latest. I seem to remember that there was some sort of relation between the video driver and PM driver which caused the flicker. If you're already at the latest PM driver then I don't know why rolling back the video driver hasn't helped you. The only thing I can think of is that it hasn't rolled back properly. Have you tried completely removing the driver and deleting the files then rebooting and reinstalling the 4450 driver?

X60s 1704-56G
Yoga 2 10.1 Windows 8.1 (Yoga Tablet 2 - 1051F)
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39 Posts

01-08-2009

France

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-11-01, 0:06 AM

I was just tired to run a computer that did not work properly, so I decided to format the laptop!

 

But now, I am very angry! After the system had been reinstalled with the original drivers, I still have the flickering screen problem as well as a screen calibration problem!

 

I guess that it is now a hardware problems... even after reinstalling the OS and the original drivers, anything changed!

 

I will call support center and let you know about the situation.

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2 Posts

10-26-2009

United States

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-11-03, 12:19 PM

Thanks for your response.  I haven't had internet for awhile so am just picking it up.

 

I am running XP.

Current version of PowerManager 1.13c

Current Version of PowerManagement Driver 1.33

 

I will update both of these to see if this helps.  If not I will go back and completely uninstall the video driver and reinstall the 4450.   I did not uninstall the 4648 driver previously, I just installed the older version over the top of it.  So this could also be the problem.  I was afraid to uninstall as I wasn't sure how the screen would come up with out the driver..?

 

Thanks again for your help.

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39 Posts

01-08-2009

France

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-11-03, 23:47 PM
For my part, I decided to contact Intel's support team and let them know about this problem. I hope that it will be more useful than Lenovo's tech support! I will let you know about the situation.
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1 Posts

11-24-2009

Toronto, Canada

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-11-24, 13:40 PM

For Vista and 7 users, a solution was posted earlier in this thread that worked for me (x60s/Win7 build 7100): select an Aero theme rather than a Windows basic theme (i.e. activate the aero desktop environment). I made the switch two months ago and have not seen the problem again.

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40 Posts

06-03-2008

Brisbane Australia

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-11-25, 9:07 AM

How do I access build 7100??

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47 Posts

04-05-2008

Germany

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2009-12-24, 11:15 AM

@phildak

Did you successfully contact Intel?

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40 Posts

06-03-2008

Brisbane Australia

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-18, 20:37 PM

Anyone have an update....I still have the same problem....

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