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39 Posts

01-08-2009

France

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-19, 13:21 PM

Yes, I succeeded to contact Intel's support but they told me that I have to contact directly Lenovo's support as the drivers might be customed by Lenovo...

 

So, unfortunatly, Intel is not concerned by this issue.

 

Back to Lenovo...

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39 Posts

01-08-2009

France

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-19, 13:28 PM

I got a message from Cleo and waiting for some news about this issue.

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14 Posts

05-03-2009

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 1:45 AM

Ok, I'll bite.  Who or what is "Cleo"?

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4169 Posts

11-20-2007

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:17 AM

 


PDG wrote:

Ok, I'll bite.  Who or what is "Cleo"?


 

Cleo_Lenovo is one of the Lenovo employees who helps out here from time to time.

 


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Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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40 Posts

06-03-2008

Brisbane Australia

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:23 AM

Okay, I am confused.....this is page ....27 of our concerns written on the forum ! Jane...who are you? How can we get some real assistance on this issue?

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4169 Posts

11-20-2007

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:31 AM

 


femrev wrote:

Jane...who are you? How can we get some real assistance on this issue?


I am one of the forum moderators, and as it states in my sig line, I do not work for Lenovo.

 

Re getting assistance, this is designed to be a user-to-user support and discussion forum.  While there are a few Lenovo employees in here helping out on a volunteer basis (Cleo is one of them), this is not an official support channel with dedicated Lenovo support personnel assigned to it. You may or may not get an answer directly from one of the Lenovo employees as there are way more of us than them and all of them, even Mark, have full-time jobs doing other things.

 

For dedicated support, call the support line:

 

Worldwide Support Center phone list


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Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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14 Posts

05-03-2009

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:33 AM

 


wrote:

 "call the support line:"


At least Jane has retained her sense of humor.

 

 

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4169 Posts

11-20-2007

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:40 AM

 


PDG wrote:  At least Jane has retained her sense of humor.

 

I try to.  :-)

 

 

Nevertheless, there never was a guarantee that Lenovo would respond to any particular issue (says so right there in the rules - first paragraph), but the guys who do hang out here do try to help as many as they can.  And I think PhilDak said Cleo had responded to him, so it sounds like she's on it.


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English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество


Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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14 Posts

05-03-2009

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:41 AM

Nice of Cleo to stop by every 2 years or so

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4169 Posts

11-20-2007

United States of America

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Re: X60 - Screen flickers and screen shutoff - problem with power management or hardware failure?

2010-01-20, 3:45 AM

C'mon now, Cleo is here nearly every day - she just spends most of her time trying to track down orders that have gone awry.


keep-calm-it-s-a-thinkpad-sm2.jpg

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество


Jane
nonnymouselenovoff1.gif

2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

I am not a Lenovo employee

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