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chappi
Paper Tape
Posts: 3
Registered: ‎10-21-2008
Location: sydney
Views: 1,288
Message 1 of 3

X61 (7676A11) Error on Access Connect after ThinkVantage System Update

I have an error message pop up every time when i connect to the internet, no matter using Wifi or HSDPA via Access Connect.

 

This error message seems happen after i updated the "Intel wireless wifi for Windows Vista 32-bit" from ThinkVantage System Update. 

 

The error message is:

 

 ThinkVantage Access Connections Service GUI helper Module has stopped working

 

when i click on "View problem details"

 

I got the following:

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    SvcGuiHlpr.exe
  Application Version:    5.0.2.0
  Application Timestamp:    4899107c
  Fault Module Name:    ACON.dll
  Fault Module Version:    5.0.2.0
  Fault Module Timestamp:    48a5bec3
  Exception Code:    c0000005
  Exception Offset:    00012e7e
  OS Version:    6.0.6001.2.1.0.256.6
  Locale ID:    3081
  Additional Information 1:    1362
  Additional Information 2:    084c57eb081a1993eb96e675a672f6dd
  Additional Information 3:    834c
  Additional Information 4:    01de19e25ac261b9b343ed3e30e9ce9f

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

 

 

Can anyone please help me? Thx

chappi
Paper Tape
Posts: 3
Registered: ‎10-21-2008
Location: sydney
Views: 1,260
Message 2 of 3

Re: X61 (7676A11) Error on Access Connect after ThinkVantage System Update

I have try to un-install the Access Connect and then re-install. (Ver 5.02)

But the error message still pop up each time when a connection start.

 

Please some one help me. 

Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 1,248
Message 3 of 3

Re: X61 (7676A11) Error on Access Connect after ThinkVantage System Update

chappi, welcome to the forum,

 

there is a thread discussing this subject in the ThinkVantage Technologies board, here. Please join in the discussion there.

 

Thanks

 

Thread locked to avoid splintering the discussion.

Andy  

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