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SalemDhafer
Paper Tape
Posts: 1
Registered: ‎05-01-2019
Location: SA
Views: 82
Message 1 of 2

black screen after restarting with docking station on

Hi there 

 

Im facing an issue where when I restart the machine it will remain black. this is only happening when the docking station is on. to overcome this issue I have to disconnect the DS first then restart. models are as below. 

 

X1 Yoga 3rd Gen Laptop (ThinkPad) - Type 20LD

Model 20LD0007AD 

Windows 10 Build 1803

 

Docking station

Thinkpad USB-C Dock

Model DK1633

 

 
Social Support Agent
Social Support Agent
Posts: 435
Registered: ‎08-01-2018
Location: PH
Views: 33
Message 2 of 2

Re: black screen after restarting with docking station on

Hi SalemDhafer!

 

Welcome to the community forums.

 

We suggest you to update the driver and firmaware of your Thinkpad USB-C Dock from this link and check if the issue remains? https://pcsupport.lenovo.com/us/en/products/accessory/docks/thinkpad-usb-c-dock/downloads?CID=ww:len....

 

Let us know how it goes.



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